Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$238.99

Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 599 Showing 11,961-11,980 of 15,276 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Annoying

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good. Ear buds would not stay in ear. Easy to lose found lots of time looking for them. Goes on and off at the mere touch or anything around them- too sensitive.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Denise270, thanks for bringing this to our attention! Here is a link (https://www.samsung.com/us/support/answer/ANS00082785/) to an article that will help adjust the earbuds for the best fit. ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok when you're using but there's this sound that's consistent when you're done talking to people or listening to music. The noise reduction doesn't seem to work either for this earbid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time buyer/user of earbuds.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think I would like the earbuds but I must say that I do. What I dislike is the range is short on them, but everything else is really nice I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these buds. This is second pair, because I accidentally washed my first pair. While they can handle some wetness, washing them isn't recommended. Although, the left ear survived the wash.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like them a lot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets. -1 star because the bluetooth range isnt that great. Crackle noises every now and then but not enough to annoy me or make me want to return the product. Would purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mid-range earbuds I've had yet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is crisp, pairing is quick, calls are clear, mic is great, and the blue paint is amazing. They're not insanely loud but they do last half a day to make up for it. Don't sleep on these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that help me was very informative got me what I need in a few min was very helpful ask if I need any thing else I give him a 100 he's one u want to keep in your store

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Overall great to have

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is a little to high for its sound quality. However the rest of the features is amazing and the fact that it last a long time without charge really is useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy costumer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy. I was so tired n sore n when i get to the store they brought them out to me n had the color i have been looking for

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    These earbuds are just...ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is decent, but the buds are inclined to fall out no matter which rubber canal tip you use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung wireless Galaxy Bubs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my first set stop working, I needed to purchase another set. I love my Samsung wireless Galaxy Bubs. I’m still learning all the bells and whistles, and enjoying the ride.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with the device, i went back to returned and it was denied because the policy is 14 days returns but at day of purchase i was told i had 30 days for return, they just told me the employee gave me wrong información and that i was supposed to read the receipt and not listened to the employee

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there RafaelR, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We are always happy to help our customers troubleshoot any difficulty they are experiencing with their device. Without knowing what difficulties you were experiencing, we recommend reaching out to the Samsung Support Team or browsing through the articles we have available online to help with your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! I tried a few others but they weren't comfortable and didn't fit well. These have many options to make sure they fit well. Also love the technology that comes with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First earbuds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I never thought about using earbuds before. But I started school and didn't like that I could not move around. So I bought these and like them. Only I do not like about them is the echoing in them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Easy to use. Fit perfectly in the ear the first time. I was surprised the bass had one a song with low bass came on. Best headphones I’ve ever owned. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got these as a Christmas present as they were requested by by grandson who is a junior in high school. I know nothing about them and am assuming he knows enough to choose a good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    headphones

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good, but the headphones feel like they want to fall out while on the treadmill. They don't fall out, but I have to adjust them often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd generation of the Samsung Buds. The last generation were useless for phone calls, these are perfect. Everything works well together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my mom for her birthday and she loves them!! Don’t know how to act with them lol. Highly recommend if your an android lover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! The only thing I would dock points off for is the earphones being too sensitive to touch. When I try tapping the earphones once it reads it as a long tap.

    I would recommend this to a friend