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Customer Ratings & Reviews

$238.99

Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 603 Showing 12,041-12,060 of 15,276 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    WirelessWonder

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the sound quality and easy to operate, wouldn't stay in my ears even after changing the ear pads.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my earbuds about 3 weeks ago and so far I am enjoying them. I have gotten lots of compliments on the color. They synced without a problem with my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got them for our daughters birthday,and She is so happy with them. Today is her birthday and she hasn't taken them out... since she got them. Happy with the results.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for listening to music or watching videos.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying them to listen to music or play videos on my phone but not a fan of how they hold up to my ears. May need to change the ear tips so they don't fall out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great earbuds. I use them a lot and have to plug case in every couple days to recharge. I also like the ambient noise feature when I'm working so I can still hear other things.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy - they fall out.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not stay in my ears during any kind of working out or even mowing the grass. They fall out every few minutes.... Tried to return but didn't know you only had 2 weeks to return to best buy. Would not recommend these at all. Many people report the same issue... Now I'm stuck with a product I can't even use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like the volume setting I am unable to adjust the volume to my liking. Even at the highest volume setting it’s not as loud as I would like it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Red buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome color ! These ear earrings buds fit my ears like a glove & the volume is amazing. If I need a second pair I would definitely get these again. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound quality great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the Gallaxy buds. They are great sound quality. I can change the background noise so that I can hear peiple coming up behind me and dont scare me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Putchased for myself. Great product. Excellent quality. Always try to purchase Samsung brand. Always enjoy the products I purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy I chose these!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones. My ONLY gripe is that the touch controls on the ears can be a bit sensitive but you are given the option to disable that entirely.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not secure in ear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not stay in ears well at all, sound is decent but not great. Id look elsewhere

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Dallas... Thank you for your review of the Samsung Galaxy Buds2 earbuds. We appreciate all feedback as it ensures we remain innovative and improve on the designs and functionality of our products. When you get a moment, take a look at the video on Samsung's YouTube channel, along with an article that should help you achieve a more comfortable fit. "Galaxy Buds2: How to find the perfect fit with the Earbud fit test", and "How to wear your Samsung earbuds". Please reach out to Samsung Support for additional assistance. Thank you for being a valued member of the Samsung family. -Bethany Samsung

  • Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a backup for my ring doorbell, it is easy to charge and replace. Don't have to be without security while waiting for the original battery to charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally decided on getting a pair of wireless headphones and these work great! I use them every day and i love that the case works as a wireless charger as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this as a Christmas gift for myself. I am enjoying them. I have not use them very long and just today I had to charge them. Pretty satisfied with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great!! The ability to have environmental sound makes these headphones very versatile. Connection to my Samsung 20 was fast and easy. I would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cannot be used with app on iPod Touch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the earbuds. Only wish would be that they would work with app on Apple iPod Touch. I put music on it and didn't know that you can't use the Galaxy App on the Touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Wireless Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the first bluetooth wireless ear buds I've purchased. After doing a lot of research I chose these and absolutely love them. They're super comfortable and work really well.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Hannah, we're happy to hear that you're enjoying these earbuds! ^Elizabeth Samsung

  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annoying. Keep slipping out of my ears. Need a better design. Takes look to connect to my phone compared to others

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Lifesavers

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love pretty much everything about my Galaxy Buds+. The right bud is now much quieter, though, and I have kept them clean and undamaged. A bit disappointed about that.

    I would recommend this to a friend