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Customer Ratings & Reviews

$238.99

Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 609 Showing 12,161-12,180 of 15,276 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not much change

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not much difference between the buds and buds+. Except both the buds hold same charge. Sound quality is a little better maybe.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    I would recommend to get an extended warranty!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great product, easy to pair, with great sound and noise isolation until a year after purchased, when one of the earbuds stopped working. I purchased them in 2020, by 2021 one of them stopped working. I kept using the other one, but most recently that one stopped working too. Unfortunately, they only had a year warranty and I did not purchase extended warranty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Better than the earbuds live

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and it fits perfectly you wouldn't have to worry about it falling off. It is not uncomfortable like the earbuds live.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product. It is comfortable enough to ware all day. The external mics make it easy to k ow what's going on around you, while listening to music or on a call.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good buy for the money. I get a bit of static in them though. I may need to mess around with the ambient sound settings. I would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what it needs to be

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downside to these is the discomfort after extended use, but that comes with any in-ear buds with a seal. other than that, my favorite wireless buds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift for someone special and she loves them! Great sound, easy to pair and as she says "small enough to not look weird in your ear".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for everyday use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little nervous about buying these because it was an expensive purchase to me. I am so thankful I did. They work wonderful, stay in place and pair easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High five to Samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is an Samsung fan and he upgraded to these from the first version he’s said it’s more clearer than the first version and he loves that it has 2 mics on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy and I would recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a but hesitant about buying a product without seeing it, but took a chance. Nice quality. Earbuds are new for me. Nice little storage and charging case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of Bluetooth ear puds so really have nothing to compare them to, but I like them and they do what I expected them to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear Buds!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love these buds. The only complaint that I do have is that when adjusting in my ear I sometimes disconnect the buds from a call. Too sensitive to touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality and wonderful battery life!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work wonderful and they last all day at work. The ambient sound feature is super helpful during work or carrying out a conversation while listening to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Buds+ are great. At times I don't even remember they are in my ear. Easy to install on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy them, comfy and has some noise isolation for music or whatever you listen to. I wear them at work In a factory and really help keep the noise down.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The Fall-out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds don't come with different size ear plugs and they don't stay in place in your ear. They are constantly coming out. You can't adjust the ambient sound with one ear bud in your ear. I really wish I kept my money. The original earbuds are the best.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new earbuds. The buds pair well with my Samsung Galaxy phone, and the range is good, no dropping of the signal around my rancher house.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not practice. I don't liked they come out every time

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Gigi, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We understand how important the fit of your buds are to you enjoyment, we have an article on our website to help our customers with the fit of their device titled "How to wear your Samsung earbuds" and you can perform a fit test while wearing your buds and connected in the Samsung Wearables app. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working after 40 days. Unable to exchange because it was passed the 30 day mark. One earbud, just wouldn't turn on. The other, I could hear them but they couldn't hear me. The cashier said, you just have to purchase another pair. It's just another $200.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Sola, thank you for your feedback on your Samsung Galaxy Buds2. We understand how frustrating it is to have a device that is not operating as intended or expected. We have an article on our website to help you troubleshoot this matter titled "No, low, or poor audio quality on Samsung earbuds". You can also work with the Samsung Support Team to review any and all options available to you to resolve this matter with your buds and ensure you have the full experience of your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    happy and sadness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were totally awesome loved all the features on them But supersign when they fall into a puddle they stop working But over all really good

    I would recommend this to a friend