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Customer Ratings & Reviews

$238.99

Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 611 Showing 12,201-12,220 of 15,276 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound totally recommended, but also not that durable, totally get the protection plan cause I had to replace them

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. Thank you very much for sharing your experience. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla Samsung

  • Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good itme and i like buy from best buy store and good peice and avry bady give help to any customer and give time for the customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little afraid to get them after reading some of the replies, but so far I am super happy with them. They are great, comfortable and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fathers Day Gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father in law loves these and uses them for his daily walks. He has finally figured out all the cool feature and appreciates them more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they worked great playing stuff from my Nvidia Shield TV for a week now it randomly disconnects. Plays fine from my Note 9 and was really easy to connect it to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy buds +

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Galaxy buds + are loud and super confortable to wear! I work on loud machines and can hear my music very well and clear! Strongly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these Samsung Galaxy Buds2 True Wireless Earbud headphones for a Christmas gift. Gift was liked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them during the pandemic. I took up walking to stay active and to keep my mind from being overwhelmed . They have been a blessing great investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones except that I can not connect my Samsung Active 2 Watch and Samsung Note 10+ at the same time. I have to unpair from one and pair it to the other.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and comfortable Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter who has iPhone 12 Pro. She really likes them. I have a pair as well. Our only wish is for independent volume control for each bud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is so picky when it comes to sound and he loves his earbuds so much! He says this is the best gift I’ve ever given him which is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good wireless headsets

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good head sets for a Samsung phone. Connects seamlessly via Bluetooth. I have used it on different Galaxy devices without any issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant tell you how much i loved these, sadly i had tossed them in my jacket and put them to wash >0<

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not really satisfy with these earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was okay. I wasn't really satisfy. It had some static noises and other people on the line couldn't always hear me clearly. I also feel like the volume wasn't loud enough even though i wore both ear buds and i put it to the highest volume. It just wasnt loud enough for me. I wished i was able to refund it but unfortunately it was already passed 14 days of the deadline.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning wireless earbuds and these are great! good bass response and no ear piercing high end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Samsung Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds Samsung makes. Not a fan of the live model but these are comfortable and stay secure in my ears

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty cool but after two months of use, the left one is disconnecting frequently. I have to use the right one so the left one can connect again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great wireless earphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a connoisseur of music but was tired of wired Earphones. I bought these after looking at many reviews while they might not be the best im very happy with buying these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In the clutch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Ambient Noise feature. It's something very clutch when I'm at work and someone needs my attention but I want to keep listening to music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my best buy points for the purchase so it only costed me less than $50; to me, it's clear and it works, very happy with the purchase.

    I would recommend this to a friend