Customer Ratings & Reviews
- Model:
- SM-R175NZKAXAR
- SKU:
- 12139914
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.
This summary was generated by AI based on customer reviews.
Thanks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones. Only the charger dock looks a little bit cheap, it’s because of the plastic they used...generally the item is good.
I would recommend this to a friendGalaxy buds plus earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these galaxy buds plus for my niece she loves the color and isn’t too much into sound quality but this is perfect for high school kids
I would recommend this to a friend- Pros mentioned:Sound quality
Stylish look good sound quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using Samsung brand from more than 7 years.The earbud plus was one of my favorite gadget.I love its how it sounds.
I would recommend this to a friendBrand response from Samsung
Posted .We're happy to hear that this product is working for you, Sujit! Thank you for being a part of the Samsung family. ^Kayla
- Pros mentioned:Sound quality
Connectivity issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good, but battery didn't last long enough. Experienced disturbance while using outdoors and had to return it
No, I would not recommend this to a friend Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These galaxy buds plus are so great and the fact that you can now use certain features with the iPhone that the old one could not is great definitely worth it
I would recommend this to a friendBrand response from Samsung
Posted .Hello Jerbear, we're happy to hear that these earbuds are working well for you! Thank you for being a part of the Samsung family. ^Elizabeth
Big disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get a good fit with this product. Tried all pieces and it constantly fell out of my ears. Not pleased or satisfied at all
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Andrea!
Thank you for reaching out to us. We genuinely appreciate your taking the time to let us know of your concern about your Samsung Galaxy Buds2 True. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit.
https://www.samsung.com/us/support/answer/ANS00087422/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144250983
Thank you for choosing Samsung!
-Remie
Give me my 25 points.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these free with my phone, I didn't need them and I haven't opened the box, but the box is great. Give me my 25 points.
I would recommend this to a friendGood
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was great except for the love listening which could use some work But other than that not bad
I would recommend this to a friendComfortable for long calls
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these buds for taking conference calls during work from home. Very comfortable for long calls and people on the other end say the voice quality is good.
I would recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No impressed. I wish they had the ones u wanted in stock
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mike, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2. We understand our customers have a range of preferences and requirements for their chosen device. Without knowing what features you are not currently loving, we have some resources available to assist you. The full device manual is available on our website to help discover the full capabilities of your deivce. You can also work directly with the Samsung Support Team with any questions or aspect of your device that is causing you frustration. Thank you for being a Samsung customer. -Elizabeth
nice earbuds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy and satisfied with the product. I feel no weight and its less uncomfortable . The customer service is very nice too. thank you best buy.
I would recommend this to a friendLove my Buds!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to use when I work 3rd shift stoking. Absolutely love my buds. Wish they came with a few more ear cap things in a few more sizes and thicknesses.
I would recommend this to a friendbest pair I've bought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they work great, compared to what I had before. they dont slip out while working out. the sound is clear and crisp. I would definitely buy them again.
I would recommend this to a friendBest headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love being able to choose how much I hear around me. When I'm walking I can hear the cars or when I'm cleaning at home I can choose to only hear the music
I would recommend this to a friendGreat item
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. Quick to setup! But super easy to get lost so make sure you put them somewhere safe.
I would recommend this to a friendEar bud+
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear bud+ are pretty good all the way around one real issue is when using them on phone calls a lot of back round noise but other then that I really enjoy them
I would recommend this to a friendAwesome earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome earphones. Pair really fast and support wireless charging. Only complaint is that I have a hard time pairing these to non samsung devices.
I would recommend this to a friend- Pros mentioned:Fit
poor fit
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own the first pair of galaxy ear buds when they first came out and to this day they still work great and fit perfectly in the ears. Whether I'm casually just listening to music or being active with them they don't fall out. When the new buds 2 came out I was very excited to test them out and when i first put them in the ear they kept falling out, ive tried different methods to prevent them from falling out and they just keep slipping out. i clean my ears very well and ive wiped off the buds as well and still having the same issue. other than that they sound great. just wish they would would stop falling out so i can actually enjoy them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, ElvisMexquititla. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla
Quaint and Powerful
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First let me say I dont have the best of luck with earbuds. With that said, this is the best I have experienced thus far.
I would recommend this to a friendWireless Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these but they do hurt your ears. Left plug keeps falling out despite my using the different sizes. Don't know whats up with that. Has lots of features.
No, I would not recommend this to a friend