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Customer Ratings & Reviews

$238.99

Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 626 Showing 12,501-12,520 of 15,276 reviews
  • Rated 4 out of 5 stars

    Good earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend these ear phones for Samsung users online to get the best experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear pods for samsung phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome ear pods. They work seamlessly, easy to connect to bluetooth, and sleek looking. Satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas gift.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife for Christmas. Hope she likes them, if not I know I will!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shay Shay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them so much.It has so many definitely awesome futures. I am so in love with these things

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than any other Samsung headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason I didn't give 5 stars is because of recent update eliminating the announcement of WhatsApp notifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son purchased for his sister, she really loves this headphones. They seem to be better then the ones she had before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife for her b-day. Great gift, she really likes them. Used for her power walking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbud is comfortable to wear. However, at times, the microphone doesn’t do a really good job on picking up our clear voice.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Get the protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contacts that allow the buds to charge wear out pretty easily. I would strongly recommend the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality, great battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a mothers day present for my fiancée. She absolutely loves them. She uses them daily(even when she doesn't need to)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work as well as the last ones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't really notice any big difference but they work and that's good for me. Have my others to my wife and she likes them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every cent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter said "These earbuds are great, I can go the bathroom and not miss a minute of class." Enough said! :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift and had to return due to it being a duplicate gift. All the reviews I read before buying were positive though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rough Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a nearly 6 or 7 year old Plantronics BT headset I was looking forward to these. Love the case, charging, pairing, all great. Started listening to Spotify on my S20+ and wow, what tinny, uninspiring sound. I've read all the reviews about these being the best, etc, and maybe mine are defective but I had to set the volume on my phone almost all the way up to hear them and the bass is virtually nonexistent.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello PhoneAddict, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth Samsung

  • Rated 1 out of 5 stars

    Garbage. Two pairs stopped working. Not a fluke.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage earbuds. Bought two pair; for me and wife. Both were flaky from the start. After about four months, one of hers no longer worked. After about six months, my pair completely failed and do not work. Unfortunately, best buy will not accept returns after a month or so. Total loss and frustration.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for wife for Christmas. At first she didn't like them. First pair of wireless ear buds. Now she loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had his experience with these ear buds. Its a great iteam for when you dont need to have both hands ocupied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds were rated by Consumer Reports as a better value that the Apple Airpods Pro. I am very happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought so I could use while at work and not have to worry about a cord getting caught on anything, absolutely love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these ear buds alot. I caught them on sale. They come with different ear piece sizes. Fast Changing.

    I would recommend this to a friend