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Customer Ratings & Reviews

$238.99

Customer reviews

Rating 4.5 out of 5 stars with 15277 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 642 Showing 12,821-12,840 of 15,277 reviews
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these rock love them better than raycons they only last a week and i wasnt wearing them and still broke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I definitely recommend......,. .....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones are amazing comfortable and preform just as I expect from Samsung top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung never disappoints. I use these every day at the gym and i honestly have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love samsungs wireless buds, bought them after my airpods quit working greag product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my nephew for Christmas. He loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg,clear perfect sound,I am so happy with these earbuds,they also paired up easy to my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are very comfortable for any activity. Great value for the price. I love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung galaxy true wireless ear bud works great and pairs very fast to my Samsung note 20 thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I loved

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can take it wherever I want, listen to music and answer calls easily. I always carry them with me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tapping the buds sometimes i lose the call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when i tap on the buds to receive a call i sometimes get disconnected or have to go to the phone to answer the call.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound muffled

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung you got so many things right with these. But everytime I'm talking to someone and both of us arent in silent rooms, they tell me I'm muffled. I get a lot of complaints saying I sound like I've laid my phone down and trying to talk to someone from across the room. Is it possible I just received a defective pair? I will have to go with something else if I cant get this problem resolved.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Wright, thank you for bringing this to our attention! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01204028/) to an article that will help you troubleshoot the sound during calls. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Bought these for my sister’s bday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Listen all night long

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite buds and last my whole shift I love them can't wait to upgrade these buds to pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loves them. Gave them to him as his birthday/Christmas present.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love these!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are exactly what I expected and more. The ambient setting is one of my favorite features

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned the Galaxy Live earbuds and bought the buds 2 in hopes that it could replace my ageing earbuds. Unfortunately, it was too big for my ear and kept slipping off my ear.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Meli, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Buds2. If they don't fit right, you can simply swap the earbud tips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Your Galaxy Buds Pro, Buds2, and Buds2 Pro come with earbud tips that are similar to those on the Galaxy Buds and Galaxy Buds+. 1. Flip the earbud tip inside out, and then insert it over the latch at the bottom of the earbud. 2. Make sure to line up the hole on the earbud tip with the latch on the bud. 3. Then, push the earbud tip down to finish attaching it. 4. When wearing the earbuds, there should not be a gap or space between the ear and the ear tip. If there is a gap between the ear tip and the earbud, sound may leak out and the earbuds' performance may be poor. Please make sure that the ear tips and the earbud grooves fit properly and try to reinsert them so that there is no space between the ear and the ear tip. If you are still having performance issues, please try changing the ear tips to a larger size. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Feel free to check out, "How to wear your Samsung earbuds" if you would like more information on how to achieve the perfect fit for your Galaxy Buds2. Let us know if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality but after a few months one became muffled.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, Kiemarie. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 5 out of 5 stars

    Great audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are small. The case is small too so you can loose it fast but they have great audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice wireless earbuds. Very convenient to use and did not create any pain after 2 hours of use.

    I would recommend this to a friend