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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 15,276 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Had the 1st gen and was happy, but bought these as a gift for my mother and she’s extremely happy with them. They sound great and have nice bass. Overall a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can barely in feel them in your ears.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shy at first, because they seemed small to me. But I was willing to give them a try and thank god I did. There are times that one of the buds will fall out of my ear, but still, it barely happens.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good wireless head phones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I give it 4 stars instead of 5 is that they were defective after 3 weeks of using them. They do have great sound and bass. Good thing I got a replacement and ever since, these buds are a must-have.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and keep confortable in my ear. My only complain is it's difficult to hang up a call but besides that I'm happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great buds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Paired easily with device. Noise cancelling is very good. I'm very happy with my purchase and would recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned other higher end earbuds and these were on sale . I wqs hestitant about these ones but im glad i purchased these. Not bulky and sound great. Battery last forever also.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Much Needed Updates

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my galaxy buds just as these released and I love these more. The bass and battery life has been improved. The only downside is the glassy look makes the case scratch far too easy. Overall they are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Galaxy Buds+

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good overall, but sometimes, either of the buds will quiet down or lose sound completely. Messing with the silicone earbuds or cleaning it sometimes helps the sound come back.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    I love the ease of using these buds; however,

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got these buds I was so excited! They fit well, had great sound, super easy to connect to my Samsung Galaxy phone. However, I have owned these buds for 3 months now & they keep cutting out! It is extremely frustrating. Tonight while working out I actually had more dead time than music time. After reading through some of the reviews, I am beginning to wonder if I have a defective pair of buds, but they are no longer returnable, which sucks! I have reset the buds, cleaned them, & made sure they have a good charge. They still cut out. I would greatly appreciate any feedback anyone may have to this problem.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Sobr1969, we apologize for any inconveniences this experience may have caused! Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/) to an article that will help you troubleshoot the issue. ^Elizabeth Samsung

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Sound better but is it worth the upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound better than the original but are they worth the upgrade, they have better battery life than the originals and the case can tell you what battery level is on the phone, and the ambience sound is better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are extremely comfy and easy to use. The sound quality is very good and the features are great. I use these to work out and do stuff around the house and they work flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Big Improvement

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the original galaxy buds and these were much improved with sound quality with music as well as voice calls,purchased the galaxy buds live but still gonna hold on to these for the perfect fit!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds, the sound is very clear, long life batteries, and plus they come in my favorite red color which makes them feminine and very appealing to use. I recommend these very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was excellent, I ordered them and they arrived super fast, they are perfect, my headphones are wonderful, they bought them, best buy, excellent service, I recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Earbud review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't really fit right , i tried all the different sizes that come with & they seem to just fall out of my ears. Other than the fit these are pretty good for sound

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Christmas gift for the family.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a youngster, I was worried about buying bluetooth wireless headphones for my mother. However, ease of use was perfect and she was able to get the hang of it within minutes. She still sends me texts of how much she loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these a few weeks now. With these being my first pair of true wireless, I've overall been impressed. I'm still trying to get used to them wanting to connect to other nearby devices.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Earbuds!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! They cancel noise well, the audio quality is incredible, my calls are clear on both sides. The battery life is excellent for my personal use. Very happy with them!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds to use everywhere

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the gear icon buds way back but never liked the fit. Now these fit much better and sound good too. Powerbeats are my workout earphone but these i use on everything else. Phone, labtop, and tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Anbient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ear buds but the ambient is a little hard to adjust. And even with it on if you have both buds in your ears you can not really hear anything outside. They fit very secure in your ear, and has a nice sound

    I would recommend this to a friend