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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 12,961 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are great for the price. I have tried some cheaper pairs before but so far these are the best wireless buds that I have owned. The battery stays charged long enough for me to wear them for most of the work day without issue. It has never died on me as long as I don't forget to charge the case and put buds away when they are not in use.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello ovidson, we’re so happy that you’ve found the perfect earbuds for you. Thank you for being a part of the Samsung family. ^Elizabeth Samsung

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A great improvement over the last Samsung buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife and she loves them she had the original ones too. that I also bought for her and people couldn’t hear her when she talks on the phone. even I couldn’t hear her. but with the new buds people can hear her great, I can hear her great, and she loves them. the battery life is also excellent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Seamless Galaxy product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first pair of wireless buds, and I am very happy with these. They paired with my galaxy note 20 ultra right away, and pair when I open the case. Sound quality is good, and the ambient sound feature Is excellent. I got it on sale and used a couple of the $5 coupons i got for Christmas shopping.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic wireless earbuds!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic wireless earbuds! They were a gift to my girlfriend and she loves them. Her first earbuds and she's loving all it's capabilities, sound quality, and the ability to shut out ambient noise. I'm so happy with these earbuds. Highly recommend. Delivery was on time and package in great condition.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Teenager approves.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 15 year old...he loves it, it cancels out enough noise that he can barely hear anything around him when listening to music. Sound quality is great, only complaint he has is that he's tried all the fitted pieces but after a while of wearing the buds his ears feel tender (roughly after 2 hours).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome galaxy buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and battery life of the galaxy buds

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DAN3636, thank you for pointing out the wonderful features on these earbuds. It is always great to hear from a satisfied customer! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Samsung Buds 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought these for my daughter and she loves them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This platform sells defective products and only gives 14 days to return. I will never buy again from Best Buy! Be careful not to get swindled! So disgusted with Best Buy they told too bad you stuck with defective product you bought!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Very happy with Samsung and Best Buy service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my ear buds. They are an upgrade from my original ones that had to be repaired. I was very pleased with Samsung by repairing my old ones and it gave me confidence that the6 would do the same if needed with my new ones. Everything works perfectly, I couldn’t be happier,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome purchase!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Item works as described. Would definitely buy again!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best,not the worst, i got what I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Beautiful modeled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product, easy setup, user friendly.fits well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, really good noise suppression, base could be a bit better. Good overall q

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased several wireless earbuds in the past couple months and was not content with quality. Finally bought these and all I can say is I found what I was looking for. The loudness is there for me, the quality and clarity as well. These are truly an improvement over the previous Galaxy Buds. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the sound quality and the connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Samsung Buds+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality, easy-to-use, very comfortable. I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously owned the first gen. Samsung earbuds and these blow those out of the water, no more charging case issues, better sound, and a more sleek design. Only negative I have is while running, if they get sweaty they tend to slowly fall out of your ears and you have to keep pushing them back in. Overall, 9/10 recommend buying.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a an be amazing product! I would recommend this product. The battery life is great lasts at least 9 hours and more with the charging case. The ambient feature is great it allows you to hear outside noise while listening to them. You can turn that feature off if you rather not hear what's going on around you.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    S10+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, clear sound, good fit and good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones, but especially for the ease of connection between my Samsung Note 8 and Galaxy Tab S6. Very comfortable to wear for long periods of time and great that the case serves as a charger for them. Only takes maybe 15 minutes and already have a good charge to use them again for another phone call.

    I would recommend this to a friend