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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 268 Showing 5,341-5,360 of 12,961 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BUY!!!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphone, especially if you have a Samsung device. I have an old Note 9 and it works wonders on it. Dynamic mode is punch but it doesn't kill any of the other eq sounds. Clear sounds flat for more classical music all in all they are a good pair of headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Andriod Only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible to iPhone. Very nice earbuds & comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Great fit and sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves how these for over the lives. So buy them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay..

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listening to music. However the battery life is not all that good. And when I’m on the phone friends have told me I sound far away or they hear static.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Jenny, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Buds2 provide up to 7.5 hours of play time per charge, which can be extended to up to 29 hours more with a fully charged case. Placing the buds in the charging case for 10 minutes will give you up to 150 minutes of play time. Please take a moment to check out "The battery life on your Samsung earbuds" if you would like to learn the various ways of optimizing the battery life on your device. Also, check out "No, low, or poor audio quality on Samsung earbuds" to help resolve what you have described to be experiencing with your audio quality. Let us know if you would like any further assistance afterward by contacting Support at your leisure. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung buds pro 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item and excellent service for JAVIER in Oxnard location thanks

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these for about a month and I really like these earbuds. The sound is pretty good and I like the active noise canceling. The only thing I really wish is that the battery life would be longer and the touch controls are a little finicky.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound really good! Multiple options for changing out the rubber and the ambient feature is really nice as well. 3 minutes of charge for an hour of use is really nice. Also the advertised 11 hours of usage is probably stretching it. I'm getting about 9-10 but close!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best bluetooth headphones!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a big step up from the Airpods. I enjoyed the Airpods, but personally I think Samsung had a better idea. If you set the ambient mode, it allows you to hear all around you clearly as you listen to your music, it fits well, etc. I definitely would recommend to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for walking in

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my mom for her morning walks. She absolutely loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a present for my wife. She loves them and uses them everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quite satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy these headphones. Got them as a free add on when I bought my Galaxy watch. They sound great. Though they aren't ANC they so a great job of blocking out unwanted sound and do offer an ambient mode for outdoor activities so you can be aware of your surroundings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost my first pair of earbuds that have bought from best. that I love. So I went back to buy another pair. But these fall out of my ears unless I have wear a hat So that's why I only gave it 3 stars.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there VanessaV, thank you for your feedback on your Samsung Galaxy Buds2. We understand the importance of the overall fit of your device for the continued usage and enjoyment of your device. We have an article on our website titled "How to wear your Samsung earbuds" to help ensure the placement is in the optimal place for the security of the fit. You can also perform a fit test while wearing the buds in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I listen to music and watch videos on YouTube and the sound is always crystal clear. Phone calls come in good and the controls are very easy to use. Added bonus is they are water resistant and have a good range. I can still listen to whatever even if I'm 25+ft away from my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There not bad. I like the wireless charging feature

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for every ocassion

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy these headsets! Ugh, I'm upset that they are sold out, else i'd buy a second pair. Love the noise canceling and also the background noise adjustments. Perfect to hear your surrounding if you choose that or block everyone around you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. They last a long time. I can use them for my duration at work without recharging them. I have had a weird connection issue for 2 seconds but it reconnects on it's own and it's ok. I was originally hesitant because I thought I would lose them but I haven't yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The perfect sounding gift.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son on sale and he loves them. A comfortable and nice-sounding pair of ear buds and at a fabulous price to boot. And now, finally, a color that is NOT white or black and actually looks good. The wireless charging case is a bonus, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Buds+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all the color is sharp! This wireless headset works flawlessly with my Galaxy S10+. They are comfortable to wear and I love the fact that they're not so exposed like the AirPods. I highly recommend these to anyone and everyone. Keep your hands free and busy doing other things.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound quality great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones after doing some extensive research. The sounds quality is great and making calls is a breeze. However, I have had an issue with the left ear bud not connecting after an update. Apparently this is a common issue with the buds plus. Other than that, I don't have any complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these only thing that can make them better is if they were water proof

    I would recommend this to a friend