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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 12,961 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Samsung Ear Buds+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was kind of against bud ear phones at first. Thought they would at least pair well with my Samsung phone. I was most surprised with the fit. I like how the case charges the bud reducing the times I need to plug them in to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the original galaxy buds since they were released. I upgraded to the pros but they didn't fit my ears so I returned them and bought the plus. I really like these. They fit like the originals but work better and last longer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    B-Day gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a great gift for a friend. I have to say that these earbuds look very nice. The sound is very clear and are absolutely appreciated by the birthday girl. She can not stop raving about how great these earbuds are to use. Good purchase as a gift.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Smooth pairing easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds were easy to pair up and will play just one bud fine if you like. The phone part has some backfeed issues, but people say i sound normal. The volume not as loud as i was expecting. Sometimes i like to crank it up and these dont crank like my beats headphones do

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great with a few small issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and cancel noise really well. They take a bit of getting used to so when you remove/readjust you don't accidentally hit the pause/unpause button. Get a bit uncomfortable in my ears after wearing for more than a few hours, but otherwise great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    With the exception of phone call quality, they're

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already owned a pair of these earbuds and they work great The only issue that I have had with the new pair is that they pick up background sound that make the sound quality during phone calls very poor.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Not the best Headset but best value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything for daily use just perfect no matter iPhone or Android phone, the design look great , long battery life, comfortable to wear so far didn’t drop while walking around. If you think the AirPod is way too expensive, I will recommend this for you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are quite comfortable and the sound which they produce is quite good. I still have a little getting used to using the mobile link and doing the proper buttons so I just concentrate on knowing the ones I need and use. I am quite happy with the quality of my purchase.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Decent life time out of the samsung buds

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Used them for a very long time but just recently they wouldn't connect to my phone. Found out it was faulty. Got my money's worth

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there ShieldTV, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2. We are happy to hear you were pleased with the usage of your earbuds for an extended period of time. We do have some resources that may help troubleshoot the connection of your earbuds in articles titled "Restart or reset your Samsung earbuds", "Galaxy Buds disconnect from phone often", and "Connection issues with Samsung earbuds". You can also reach out to the Samsung Support Team for additional assistance. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice,,,, not great.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound these produce is very nice. My only complaint is the I have a hard time keeping them in my ears. They tend to pop out and when you go to push them back in it changes the music. The call quality is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried these would fall out of my ears but they are great! I bought the plus versions so they would last through my day easily. I also bought these because I didn't want the kind of earbuds that look like something out of "There's Something About Mary" haha

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound and comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to work from home so I can talk on my cell (Samsung) and use my laptop like I do at the office. Great sound, lightweight, and comfortable to wear all day! I am now back to the office and still use one to listen to music. Great range as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bwst headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones rhey are noice cancelling. I have high anxiety and during fireworks or loud noises i get overwhelmed. I dont with these headphones best purchase ever

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great true wireless buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only missing feature is water proofing and ANC and ANC can be made up for by getting foam tips. They alsowork well for workouts. The sound is crisp, clean, and accurate to the recording, with sparkling highs and rumbling lows. I recommend leaving the EQ flat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100 stars.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve ever invested in, I love these the most!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Ear buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are samsung ear buds for listening to stuff you want

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Qmjki, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2. We value your feedback as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having any information available regarding what you may be experiencing with your Galaxy Buds2 and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome earbuds and charger!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these buds and the awesome small charging case! The wireless charging is fantastic and they last a long while when fully charged. I use these while riding my peloton and they work and sound great! Would definitely recommend and buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better than i thought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a rat bud coniseur. From some, bose and samsung. These sounded better than i expected. Bose earbuds qc are the best sounding ones i own, but cannot talk on them. People tell me i sound good when i talk on the samsung.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds have great sound, add to that Atmos sound from s9+ and wow. Comfortable and lightweight and so far they haven't just slipped off. Only bad sometimes is a weird distorted sound. It's like the connection is being interfered with. Besides that little down, these buds are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a present for my wife & She absolutely loves them.. She said the sound was amazing for both music & spoken word, & they are so comfortable? That she constantly falls asleep with them in her ears, because she forgets she has them on.

    I would recommend this to a friend