Customer Ratings & Reviews

great sound and easy to use...works well with phone and has no connection problem.

I was on the fence about these partially because I wasn't sure I'd like the way they'd fit. However, they come with different styles of ends as well as rubber to help make sure they fit well and comfortably in your ear. The buds have surprising sound quality for ear buds and I love how customizable their sound is. Definitely worth the buy

Sound and call quality is great tunes out everything. Different plug sizes for smaller ears. Cord provided is a decent length as well. I own the first generation buds as well. I can see Samsung stepped game up with these from prior model. I prefer These over the bud lives. They stay in the ear if you have the right plug size

These sound great and are easy to set up. The only thing not making them 5 star is that they get uncomfortable after a while, and by that I mean a few hours. I wear while working all day and they do start to hurt after awhile. I came from Beats ear buds that are slightly smaller, but as I get used to the Samsung buds I feel like that may change. I would recommend these full heartedly though.

Sensational! Battery life is second to none, I charge the case maybe once a week and use them off and on all day everyday for both work calls and when I'm in the gym. Sound quality is amazing and the personalization you get with all the settings is a nice touch. A testament to why I'm a firm Samsung lover.

Bought these for my mother because we talk on the phone a lot. She loves them the ease of use the sound/talk quality. She also has a bad neck so talking on the phone was always hard for her, now she does not have to suffer while we talk. It’s very important sticking in tough with family. And I am glad Samsung gave us a better way of chatting and catching up.

I purchased these for myself. I love them because the sound quality is great but more importantly when I switch to a phone call the person on the other end can hear me clearly. The charge lasts a long time.I use one earbud when I want to hear what is going on around me and both when i want to block out the world.

The name says it all, they are like the previous generation Buds, but a half step better. They have better gui on Samsung Wear, and the fast connect is hands down better than last version. It might be my imagination, but I think the sound is a little better, but the battery life is double. Marked improvement over the Buds.

I love samsung ears buds this is my second pair. I like the new charging case because when you open the case to use them it tells you how much battery life you have on your phone. The battery life is much better then I first pair and the sound quality is great. They also have great noise cancelation I was very impressed.

Bought these for my boyfriend as a gift and he has had them for about a month now and really likes them. He uses them on a nearly daily basis and finds the sound quality great and ambient noise feature cool. He also went running with them and said they stay in his ears really well. Overall very happy with the purchase, would recommend.

Great sound, touch features and fit in ear comfortably. I use them more than my previous earbuds for calls and no one has told me they have any issues hearing me etc, everything is clear. Excellent for phone calls. For the price, these are great earbuds and you get all features you would want out of a set in this price range.

Great sound, great fit, easy to set up, and easy to use

The Samsung - Galaxy Buds+ are amazing! The quality is everything I was expecting coming from Samsung. The rich color is my favorite...Aura Blue. If you want a good quality and clear sound; these are the buds for you. You will not be disappointed. In addition, get the Best Buy warranty for coverage.

Nice quality and very easy to use. Fits good as well.

Sound is clear nothing too special but im not an audiophile. Super easy to set up if you have a samsung phone which is what i used. I ended up giving them to a family member because they got uncomfortable after a while but that might be on me because the family member i gave them too is currently enjoying them. The battery life is great and the mic is clear. Overall pretty good.

I am a Apple fan across the board, however I didn’t like the limited technology on my AirPods 2 and so I returned them and tried these out. These headphones blew me away. The touch controls and volume adjustment option are so worth the switch on itself. The battery life is a lot better, and they stay secured in place. Samsung gets this one Apple

The sound quality is really good and not too bassy. It more towards the balenced side of things which i prefer. The battery life will definitely last you all day. The find by earbud feature is very helpful considering how small these guys are. The build quality overall is very solid and can survive a drop. Overall these guys are worth the price tag.

good sound, perfect fit choice, easy to use and affordable

They are pretty good and light. I use them to workout and throughout my day at work and it lasts me easily 2 days (over 15 hrs) The sound is pretty good if you can get good eartips to seal the ear but they are not noice cancelling so dont expect that, still if you crank the volume outside noise does get sealed off pretty well.

Before owning the Galaxy Buds+, I owned the Sony WF-1000XM3, which I have since returned in favor of the Galaxy Buds+. I would like to help those of you who are considering the Sony earbuds to make the right choice for you and anyone in general. I would also like to make clear that I use a Samsung Galaxy S20 Ultra as my phone but I will make clear what benefits that has. I will focus more on what makes each better in comparison, as both are great with no glaring cons and Sony's are superior in some regards, rather than the pros and cons of each individually. I try to go very in depth, which may not be helpful for those not so interested in details but I know detailed reviews help me as an indecisive person, but now for why I prefer Samsung's earbuds over Sony's. How the Galaxy Buds+ are superior to the Sony WF-1000XM3: EARBUDS: -Price (Can be $80 cheaper depending on sales) -Lighter, smaller, and more flush to ears (Helps them fit and feel better) -Better and more secure fit with no fear of buds falling out due to design and rubber wings (Constantly needed to readjust Sony's even when selecting best tips for my ears) -Water/sweat resistant makes Samsung's more versatile (Didn't feel like I could use Sony's for workouts that caused sweat and didn't dare bring them in the rain due to no water resistance certification) -I prefer the design of Samsung's because they are more subtle and there are more color options -Ambient mode to hear surrounding feels more seamless -Touch controls feel more consistent and the ability to double tap the top of the earbuds for volume is very useful (Sony's touch controls limited what could be controlled. On Samsung's I can control volume, ambient mode, playback by tapping on EITHER earbud, and voice control. Sony's limited me to having volume on the left bud with playback and voice control on the right. Both brands allow customization of touch controls) -Phone call quality seems better, although I have only used once on each -Battery life of 11 hours without recharging, however this is due to lack of active noise cancellation (Got close to draining Sony's battery on a couple occasions) CASE: -Case is more compact and easier to pocket (Found Sony's a bit bulky) -Battery level indicator on case (No way to tell on Sony's without entering their app) -See case's battery percentage without earbuds being in case (Sony's required you insert and remove an earbud to see case battery level which was inconvenient) -Case supports wireless charging (Sony's Do Not) -Can charge case wirelessly with my phone (Supported Samsung Devices Only) -When the case is opened, begins connecting immediately (Sony's must be removed before it begins to connect) -When the case is opened, immediately prompted on Samsung device to begin set-up (Supported Samsung Devices Only) -Support for Windows 10 Swift Pair which recognizes earbuds for easy pairing APP: -App is cleaner/easier to use, makes important information/features easily accessible, and overall feels more stable -Find my earbuds feature (No GPS or anything, earbuds just play a ringing sound) -Tips and user manual easy to understand and generally helpful How the Sony WF-1000XM3's are superior to the Galaxy Buds+: EARBUDS: -Active noise cancellation (ANC), but debatable if necessary (While listening to music I found there is minimal effect from ANC although it is noticeable when no music is playing. With no music playing, "predictable" sounds such as a fan or road noise are dampened considerably but "unpredictable" sounds such as voices or dogs barking are minimally dampened. I have the full headphone version of the Sony's (Sony WH-1000XM3), which I love, and the ANC of the earbuds don't even come close to matching the headphones, presumably due to the smaller form factor, and over-ear headphones are better and more comfortable in situations where the ANC in the earbuds is noticeable such as flights or car trips. I find the Samsung Buds+ have a better seal than Sony's earbuds so the difference when listening to music is minimal) -Sound quality, both in terms of the physical drivers and software in app (Sony's definitely sound more natural and have overall better sound quality but Samsung's are not too far off) CASE: -Feels like higher quality, though partly because it is heavier -I prefer the design of the Sony's case, I think it just looks better with the copper "lid" and seams seem to be hidden better -Open with one hand (I can open Samsung's case with one hand but it is awkward and not very natural feeling like Sony's case) -Case contains strong magnets that satisfyingly snap the earbuds into the case, something the Samsung case lacks -Clearer, color-coded Left-Right markings in the case to match markings on the earbuds, something I didn't think would help but I found does -NFC pairing (Samsung's case doesn't have NFC which is useful for those who don't have a Samsung device that will pair seamlessly with Samsung's buds) APP: -"Adaptive Sound Control" which automatically tries to detect if you are sitting, walking, etc and adjust the ANC and ambient levels accordingly (I found this feature useful at times but not accurate enough to keep switched on) -More finite control of earbuds from a sound standpoint and more features relating to sound quality (Ambient sound for surroundings has 20 levels of intensity and the ability to "focus on voice" while dampening background sound, precise EQ control, control over connection stability or quality, DSEE HX support which upscales sound quality, though I personally didn't hear any improvement and it tanked battery life 2-3 hours for me, 360 Reality Audio support (never used so I can't speak for it)) Pros of BOTH the Samsung Buds+ and Sony WF-1000XM3's: +Bluetooth 5.0 for generally more stability, better quality, and support for connecting to two devices at once +Both cases charge via USB-C, with a cable included for both (Should be no excuse at this point not to have USB-C, especially from more premium products) +Good quality cases, each with a unique but satisfying hinge (Both snap closed with a magnet but Samsung case has more weight to the hinge when opening while the Sony case opens more easily but still satisfyingly. Up to personal preference which is better because both feel high quality) +Very good sound quality for earbuds (I have never used AirPods so I can't compare to them) +Identical features for Android and iOS devices—not missing out on basic features like you might if you used AirPods with Android (If you use a newer Samsung phone with the Galaxy Buds+ you will benefit from more seamless pairing and charging wirelessly from your phone, although that one is more a feature of the phone and not the buds) +Generally well-designed apps that allow you to customize many aspects of the earbuds +Fully wireless (This is obvious but I never realized how much I would use fully wireless earbuds and appreciate the convenience behind them until I tried them out) +Ambient mode to listen for vehicles while outside or others talking to you +More than 20 hours of play time when paired with case for both +400% more color options for the Samsung's and 200% more color options for the Sony's than AirPods +Better value than either of Apple's AirPod products for both Android and iOS users (I don't see a reason for an Android user to buy AirPods due to the loss in functionality associated. This is my opinion and I acknowledge the seamlessness that comes with using Apple phones and computers with AirPods, but without this benefit their higher price is not justified compared with Samsung's and Sony's options. Again, I have never used AirPods so this all just my opinion but is why I didn't purchase in the first place) Summary of why I prefer Galaxy Buds+ to Sony WF-1000XM3's: I think that for most people, the Samsungs are overall better for daily life for a few distinct reasons. First of all, the price of the Samsung Buds is a decent amount lower than the Sonys, which for me verge on being to expensive to be practical for what the average person needs. Next, the Samsung Buds are much more compact and easy to slip in your pocket or bag for daily life. The Sony case is not big by any means but it is not as portable and easy to take with you are have with you for workouts. Next, I think wireless charging in the case is a very convenient feature, especially for those with Samsung phones and the ambient sound feature is more seamless. Finally, the sound quality of the Galaxy Buds+ are excellent and the more advanced audio tuning that is possible with the Sony's won't be noticeable enough and are not user-friendly enough to the average person. Who should buy the Galaxy Buds+: -The average person wanting fully wireless earbuds that are essentially what Airpods are but cheaper and provide full functionality for Android and iOS users. -People who workout consistently due to the secure fit of the buds, the buds being light, and water resistance rating of the buds. +Users of newer Samsung phones such as the Galaxy S10 or S20 and Note 10 due to the added seamlessness and bonuses that come from using two products of the same brand, but not necessary for the enjoyment of the earbuds. Who should buy the Sony WF-1000XM3's: -Those who find sound quality more important to them, and a small improvement in sound quality over the Buds+ is worth it. -Those who don't workout often or have an alternative audio source for their workouts as these lack water resistance and the very secure fit required for workouts, though they will remain secure when you are sitting or walking normally. Small note: I purchased these during the COVID-19 Pandemic while Best Buy was operating under delivery and curbside pick-up. I utilized curbside pick-up so I could also return my Sony's, which I am glad I did, and found the experience very intuitive, as instructions are very clear in the email and in the parking lot and employees helpful.