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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 15275 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 15,275 reviews
  • Rated 5 out of 5 stars

    Best bud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent buds great price fit well i will rwcommen always pe4fect sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds fit different ear sizes nicely. The sound is awesome and they are really user friendly. I like being able to answer the phone through them as well. The ambient sound feature is nice and you can turn it off and on. They are very comfortable and stay in your ears better than other earbuds I've owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Buds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a good quality sound. They don't hurt.!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Sound great! I love these earbuds. They fit in my ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Buds+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and a great app to adjust the sound quality. These are comfortable to wear and don’t fall out of my ears and I love the ease of use. super easy to switch between Songs and adjust the volume up or down with a few taps on the buds.. I have already recommended them to a few people and would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Easy to use and pair. Good range and battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kim

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, love the colors and good sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Airbuds pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound. It is very comfortable on your ears and does not hurt.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sounds great, but don't stay in your ear.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great, but they don't stay in your ear. Tried many of the ear fittings, but it is the design if these buds bulkiness and shape that make them fall out. During on conversation of 45 minutes one of them fell out 3 times. In addition there is nothing to feel when accidentally hanging up on someone or stopping the song. Many design flaws in these buds and I tried working with these for 2 weeks hoping I could find a way. Do yourself a favor and get the Galaxy Buds FE, The sound quality is almost the same if not identical and they stay in your ear and have a flat surface on them so you know what to press for functionality.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Jeff, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We understand our customers have different size and shape ears and can have different requirements in terms of fit. We have an article available on our website titled "How to wear your Samsung earbuds" to help ensure optimal placement. You can also perform a fit test while wearing your earbuds and connected in the Samsung Wearables App. The full device manual available on our website will also show the location of the area you use for the touch settings. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Nice ear buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the sound quality and they fit in my ears and stay.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Filling the gap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read tons of reviews before this purchase. Though I could have saved $20 buying reconditioned, I splurged for the new ones. Didn't want a hassle with the fitting pieces. They sound fine, after adjusting for bass. I wish they sounded as good as headphones, but I'm adjusting and appreciating the wire-free hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely satisfied with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite earbuds so far! I'm in love with the quality. I had fear that they might be like my previous earbuds where they suction cup in my ear so tightly that it messes with the sound quality. I believe these are the perfect balance of snug (won't fall put during runs) and comfortable (does not feel like I've vacuum sealed my ear for the last hour or two) the sound is beautiful! I do recommend going in the galaxy wear app and playing with settings to get to know them a little better. I think what had me the most impressed was ambient awareness. I have a bad habit of putting on headphones/earbuds and drowning out everything around me as I do tasks. So when I found out that I can turn this feature on and off as I please I was SOLD! The touch feature instead of having buttons is definitely a nice touch so you can simply tap instead of pushing the button deeper in your ear to pause or skip a song. They are not bulky so they sit pretty flush with your ear. The initial connection is fast and easy, i have a galaxy s20. I mean i have nothing but positives for this products. Definitely recommend! Worth the buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds 2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy to set up. Forever playing without charging.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable and excellent sound quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They’re not Airpods but they’ll do

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright subtitute if you have an Android device. Decent sound and design

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Change of Sound quality while body is in motion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice and small but falls off of the ears and easily slids and fell off. The AKG sound quality is awesome, and noise canellation feature is good but when i move my head while i talk, the ear buds pops out of my ears and of course the sound quality changes. I think Samsung needs to enhance the fitting and stability to ears more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite earbud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having tried quite a few earbuds I settled on this one. So far it has never fallen out of my ear. It has all the functions I need. It sounds really good both for sound and talking. It’s battery life is amazing. I can wear one bud all day and not worry about it running out of battery power while on a phone call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit well, sounds good, perfectly met my needs, great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit in your ears amazing. The sound quality is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    significantly improve noise cancellation compared to the previous version and are much more comfortable

    I would recommend this to a friend