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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 15275 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 15,275 reviews
  • Rated 5 out of 5 stars

    Galaxy Buds 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, fits great and got them at a great price!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wireless earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. I am no audiophile but sound serves my purpose for phone and music on the go. Minus one star as I dont love the feel in my ear but that could be simple matter of me changing the size earbud I am using

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like them. Small and comfy. They fir better then the Buds Pro

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daily use device. Good battery life. Also good connectivity. The call is also good. But sometimes the person on other end doesn't hear anything. But with little adjustment it works perfectly. Good mic too. The sound quality is perect, and quick switch to the devices is so much handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery life.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these so much that I bought another pair for my son. The battery lasts long time and quick to charge in case for even longer life. Sound quality is great and fits ears snuggly and actually stays in too. The case is a great size, not bulky and can easily fit in pockets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Sounds amazing and very easy to connect to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good I bought 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd pair ive bought. 1st was for myself and these were for my mom for Christmas. I liked the galaxy buds 2 so much that i knew they would be a good choice for her. She said she loves them as well. Not disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that they fit in my ears comfortably sound is good too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear budd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. The sound is awesome. Very comfortable in ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy buds+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great. I have not charged the case since I got them. The sound quality is great very noise cancelling and the buds are very discreet I forget I am wearing them. I do wish they could be even louder but that's just a personal preference of loud music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not like everyone else's...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound, connects to my Galaxy phone with ease, and the app works well. Someone online had loved the blue, so I got them... I'm ok with the color. Fit is really nice with the built-in wings, working in the yard all day with them in and nary a problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CLEAR SOUND

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear bud are the BEST. My son loves them also the sound is VERY VERY CLEAR. The app to sinc the ear buds is very user friendly. The price is very affordable and the buds stay in your ear. I love the fact that you can't tell the ear buds are in my ears.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very good. Battery life is average (couple of hours), and you have to put them back in the case to re-charge. I would recommend some kind of necklace or lanyard to keep them from falling or having to have a free hand to deal with each of them. They seem to sinc up effortlessly by Bluetooth.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi EdfromSactoCA!

      We appreciate your recommendation and sharing your experience with us about your Galaxy Buds2 True. Our customers’ concerns and opinions drive our continuous efforts towards delivering world-class service and products. You may try the following steps through this link to prolong your earbuds battery life:
      https://www.samsung.com/us/support/answer/ANS00078081/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144169731

      Thank you for being a Samsung customer.

      - Remie Samsung

  • Rated 4 out of 5 stars

    Definitely better than previous Galaxy Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass is better... Ambient sound works with just one bud inserted, battery life is double previous version... What more can I say except I'm upset that the red, and blue versions just got released and I would've purchased the red instead of black.... Color doesn't change the performance so I'm happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounding earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds sound great and are very comfortable. Easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love 'em

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is most important to me, and these fit great. I love the ambient sound feature. It allows me to walk my dog while still being able to hear my surroundings. Battery life is great. Setup is easy. Highly recommend.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Eric, that is great to hear! Thank you for picking Samsung. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Phantom sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! They charge super fast as well as the sound is clear. What more could you ask for! I wanted to get the lavender color to match my phone, but sadly they did not have them in stock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love These Earbuds, But.....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love everything about these earbuds, with one exception. First the awesomeness....they sound great, phone calls are very clear, battery life is exceptional, case is conveniently small and functional, color is beautiful, controlling features is very easy, they pair and work well with my companion samsung products and the app is absolutely phenomenal! I want to love these buds 100%, however, the fit is troublesome! I have tried every combination possible for at least an hour per combination of wings and eartips, both right and left, and while I think I have the left fit acceptably, I cannot keep the right fit properly for more than an hour without it eventually falling out--so frustrating!!! I plan to try one more thing (COMPLY eartip replacement) and if that doesn't improve the fit, I will probably have to return these and begin another search for earbuds. I really don't want to do that as I really want to keep this great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound & Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable & eliminates the outside noise!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alright set of buds.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get the job done. Good pair. My only complaint is that audio seems to wane in and out becoming less or more intense. Can get annoying but not to frequent.

    I would recommend this to a friend