Customer Ratings & Reviews
- Model:
- SM-R170NZKAXAR
- |
- SKU:
- 6347460
Customer reviews
Rating 4.4 out of 5 stars with 8241 reviews
(8,241 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Galaxy Buds True Wireless Earbud Headphones, particularly for their exceptional sound quality, comfort, and long battery life. Many users have praised the earbuds' snug fit and easy connectivity, making them ideal for everyday use. While some users have expressed concerns about the volume and bass levels, the overall positive feedback highlights the earbuds' value for the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Save yourself the headache and just buy these
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried a bunch of different wireless buds before deciding to spend the money for the "brand name" ones. I wish i would have saved myself the money on all the other ones. I could have bought 2 more pairs of these
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Nice product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great I love them I can listen to my music all day, the only problem I don't know what happens but whenever I call someone, it tells me that it sounds very ugly, I disconnect them and it sounds good, I think they should fix that
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friend - Pros mentioned:Fit
Rated 4 out of 5 stars
Good Buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had these for over a year and they still work fine. They stay in place during my workouts and hold up when I'm sweating heavily. In terms of audio quality, I still prefer my BeatsByDre headphones.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good wireless earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great. Only complaining I have is there isn't a way to increase or decrease the volume from the earbud. Also, I wish the case had a carrying clip and/or make a sound if though misplaced it or walk away from it
I would recommend this to a friend - Cons mentioned:Bass, Volume
Rated 3 out of 5 stars
Clear sound but low volume
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear buds work well with my Samsung Galaxy phone, but the volume is not as loud or lows as good as my older Beats ear buds.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Peter!
Thank you so much for using Samsung Galaxy Buds True Wireless Earbud. We are so glad that you have reached out to us. We always want to know what's going on. We are sorry that you are having trouble with the volume of your earbuds. Let me help. Here's the link that you can check on the sound quality issue that you are experiencing:
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
For additional assistance, I’m including the contact information for our Social Support team for immediate support:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144193893
Thank you for choosing Samsung!
-Remie
- Pros mentioned:Fit, Sound quality
Rated 3 out of 5 stars
Good fit, good sound, spotty connection, poor batt
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the spotty connection or battery life. The fit and the sound are spot on. If the two primary issues were better I would recommend.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good enough.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio passthrough is trash, the mics are ok, the audio quality is good. If you need to hear around you, you gotta take it out. It's worth 100$. You can use these with either left or right or one at a time.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my boyfriend for his birthday and he loves them! He originally had the white ones and kept complaining how dirty they keep getting, so I bought these for him. He uses them all the time, and the battery life is pretty good.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Birthday gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He loves the gift. Helps that it’s wireless. Sound quality is ok. I can hear him when we call each other. Catches a lot of back ground noises at time, but only if he’s in a secluded building with lots of people. While driving I can hear him perfect.
I would recommend this to a friend Rated 4 out of 5 stars
Good for media not too much for Phone Call audio
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that they're cordless, which helps me not get knots like my previous headphones but I don't like that the audio is not as excellent during phone calls as it is with media sound. I don't know why, I've unpaired and paired them again but the sound quality is not that good. I think maybe it's the upgrading on the Galaxy Wearables? Any who, they're great for when busy and can't take out your phone but I have ear holes somewhere in between the small and medium, the small tend to fall off and the medium hurt my ears when they're put on, I've tried changing the rings to see if maybe that could help but not really. I wish there were more than just 3 options, maybe 5? That would be a little better.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Valmahr, thank you for taking the time to share your experience with these earbuds. We appreciate the feedback! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/) to an article that will help you troubleshoot the audio issues. ^Elizabeth
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Great quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my son last year and they are still going strong! He says they still work like they are brand new. He uses them with his cell phone and his fit bit watch. They work very well. Very happy with this purchase!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Galaxy buds A+++++++
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great have them paired with note 10+ was sceptical at first because of reviews but I took a chance and I was glad I did in call is great people hear me good and listening to music is out of this world and I love the small charging case
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
connection issues
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these when I started my New Year's resolution of working out. I wanted something discreet and wireless so I didn't get caught on the machines in the gym or have a cord to fight with when running. Overall, they sound pretty good. The connectivity issues are a problem, though. I find that they drop connection to my phone frequently, even when the phone is less than 3 feet away sitting on the machine or in my pocket. I have a newer Samsung phone, too, so there shouldn't be any compatibility issues. I wish I had waited a little longer and gotten the new ones instead of these.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello brevardchic05, thanks for reaching out! Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01111318/) to an article that will help you troubleshoot connection issues. ^Elizabeth
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great :)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great ! I got them for my mom because she likes to call on speaker. I’m an Apple user and don’t know how to use android phones but these were super easy to use and super easy to teach my non-tech-y mom :)
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
8/10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pairs well with Samsung devices. Sound is decent, noise cancelling is decent as well. Wish there were more options for the touch controls (you have to choose between volume and use of your assistant, not both)
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound. Tru wireless.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was hoping they would be. Easy to use with great sound. Always connects whether one or both immediately. Love them. Just wish there was a volume control on the buds. Have to do it on the phone. But minor inconvenience. Very pleased!
I would recommend this to a friendBrand response from Samsung
Posted .Hello DantheMan, we're happy to hear that you're having a wonderful experience with these earbuds. Samsung is proud to support your listening needs. ^Elizabeth
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
excellent sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really great sound. a little big but you have to get use to it. other thing is, it might just be mine, sometimes they lose connection to the bluetooth like a scratchy sound; it last no more then a second and the it fixes it self.
I would recommend this to a friend Rated 4 out of 5 stars
Good performance at a great price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do everything that they are supposed to do, at a very good price. My only problem is finding the right selection of earpiece components to fit what apparently are my very unusual ears.
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Great headphones at a good price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these as a gift for my husband, but we both liked them so much that he got me some as well! The best part is that you can use either ear alone while the other one is charging. They last me all day at work, and even into the next day.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with these. Edited the touch/tap features to my liking. Sound quality is great. Just wish they could be paired to more than one device instead of having to unpair each time my wife wants to go for a run.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friend




