Customer Ratings & Reviews
- Model:
- SM-R170NZKAXAR
- |
- SKU:
- 6347460
Customer reviews
Rating 4.4 out of 5 stars with 8241 reviews
(8,241 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Galaxy Buds True Wireless Earbud Headphones, particularly for their exceptional sound quality, comfort, and long battery life. Many users have praised the earbuds' snug fit and easy connectivity, making them ideal for everyday use. While some users have expressed concerns about the volume and bass levels, the overall positive feedback highlights the earbuds' value for the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Had to return them for new ones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had to return this product twice. Once for the microphone making a weird sound and another because one earbud stopped working. I really want to give these a great rating because all other times from when they 'broke', they were fantastic. I know other people with them and they haven't had any problems so it could be that I just had bad luck. A solid investment, especially if you have a samsung
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friendBrand response from Samsung
Posted .Hello elitemember2020, thank you for sharing your experience with these earbuds. If you have any issues moving forward please feel free to give us a call at 1-800-SAMSUNG. We're always here to help! ^Elizabeth
- Pros mentioned:Connectivity
Rated 4 out of 5 stars
Ease of use and built-in wireless charging.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and fits well in ears. But I don't recommend them for running. Built-in Wireless charging capability works seemlessly.
I would recommend this to a friendBrand response from Samsung
Posted .That is awesome to hear, Dabb! Thanks so much for picking Samsung! ^Elizabeth
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great purchase!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great and made a perfect birthday gift! Have purchased additional pairs for others.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friend - Pros mentioned:Ease of use, Fit
Rated 3 out of 5 stars
Muffled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work for me. Sound was muffled causing an echoing. Fit was good and ease of use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. I apologize that this has been a less than ideal experience. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Quality Buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have bought several of these for the family. Perfect for gym and active everyday uses. Sounds very good and charge easily
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great buds!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are perfect fit for Samsung phones and have better quality then AIrpods. Also, I like how it blocks out the outside noise. Its very good in quality.
I would recommend this to a friend - Pros mentioned:Fit
Rated 3 out of 5 stars
Okay product, not so great battery life!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The buds sound horrible at the factory settings, but much better only after I found some online videos on adjusting the settings via the app. Battery life is nowhere close to 6 hours and I'm constantly running out of juice on these. Fit is good once you change to the large size earbud fitting. Overall, I guess you get what you get for the price. Not bad...not great.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome sound canceling earbuds!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these earbuds! So much so, that when my son lost ONE of them, I had to buy a whole new pair...they are comfortable and the sound is great!
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Extremely pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ear buds that fit nicely. The noise canceling feature far surpassed my expectations. Compliments my Note10 5g as much as I hoped it would.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Fluid Functionality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since going from wired earphones to wireless Bluetooth ones, these Galaxy buds provide quality sound. The app also has an easy interface.
I would recommend this to a friend - Pros mentioned:Fit
Rated 5 out of 5 stars
Comfortable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a present for my husband and since he opened the box, he loved it. The most that he liked is he can use one at the time, if he wants.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use it for work. Though I have only had it for a few months this has been the best quality hands free option I have used so far.
I would recommend this to a friend - Pros mentioned:Fit
Rated 5 out of 5 stars
Samsung ear buds
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stays in ear very well. I like the fact that I can answer my incoming calls and rewind or fast forward without using my phone
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Quality Earbuds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned several pairs of wireless buds and these are by far my favorite. Very easy to use and setup was super simple. Nice quality product!
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Fantastic
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a little concerned about them not being loud enough or not noise canceling but they di work very well and been very happy with their battery life.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Deathman20, it is always great to hear from a loyal Samsung customer. Thank you for taking time to leave this review. ^Elizabeth
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Samsung ear buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves these wireless ear buds from Samsung. She uses just one while at work. She says they’re amazing and she loves the color.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friend - Pros mentioned:Fit
Rated 5 out of 5 stars
Great Sound and Fit
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switched from iPhone to Samsung so naturally had to get new earbuds. Superior sound and fit to the original AirPods. Better bass and volume.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great pair of ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work with clear sound the best purchase ever I had apple air pods but Samsung is by far a better purchase for me I would recommend this product
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one for my son and he loved it so much that I went back and bought another for my husband! Easily Goes Through thick hair. Def a great buy
I would recommend this to a friendBrand response from Samsung
Posted .Hello Blaze, that's excellent news! Thank you for letting Samsung be a part of your family. ^Elizabeth
- Pros mentioned:Fit
Rated 4 out of 5 stars
Earphone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the slick look and fitting. But mine already has a problem. There are lots of noise whebv
No, I would not recommend this to a friend




