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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 8242 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy Buds True Wireless Earbud Headphones, particularly for their exceptional sound quality, comfort, and long battery life. Many users have praised the earbuds' snug fit and easy connectivity, making them ideal for everyday use. While some users have expressed concerns about the volume and bass levels, the overall positive feedback highlights the earbuds' value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 8,242 reviews
  • Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. Best set I have owned. Comes with 3 sizes of tips which make adjusting to your ears easy.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    would not purchase this model again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the volume fades out when I turn my head a certain way.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My son and daughter like their new earbuds.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both kids specified which earbuds they wanted. Haven't heard any negative complaints so far.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's wonderful to hear, Mom2! We're so glad that your kids are enjoying these earbuds. ^Elizabeth Samsung

  • Rated 1 out of 5 stars

    Terrible, wish I could give it one star.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Samsung Galaxy J7 phone, Samsung Gear S3 watch and the Samsung name has so far has been synonymous with quality. Not anymore, these earbuds are horrible. Bought them Saturday, will be returning them as soon as Best Buy opens on Monday. Sound is of poor quality when they work, even with the bass turned up the sound is still tinny with very little oomph. Oddly enough I noticed that while in my apartment and with my phone connected to wifi the headphones work fine. But the second I decide to go for a walk around the neighborhood these earbuds become problematic. Sound starts cutting out, music does this weird warping effect where it sounds like the buds are trying to catch up to where the song actually is so the music skips forward a second or two, its very weird. I put my phone in my back right pants pocket (regular jeans, not made out of lead). Right bud works about 80 percent of the time, left bud cuts out, staticy reception or just no reception 95 percent of the time and then of course that weird music skipping/warping. Lot of very audible static. Moved my phone to one of my front pockets, no change. While I was on my walk I tried to troubleshoot as much as I could. I have an otterbox case for my phone, took that off to see if that helped the reception at all. It did not. Unpaired and repaired the headphones, same thing, very spotty connection. Only time the buds would play my music at about 90% clarity with minimal interference was when I held my phone right up against my forehead, off to right side, left bud doesn't work, left side, right one doesn't work. So if you want to duct tape your phone right to the middle of your face, these earbuds might be for you. Came home and did a google searching, found that I should probably unpair the buds then clear the bluetooth cache and data from the phone. Gave that a shot, music sounded clear and perfect. Success! right? Wrong. Put my phone in my back pocket again, walked around my apartment, everything sounded perfect. Walked outside to get my mail, about 8 feet from my front door the left earbud started going out again, walked back to my front door, earbud works again. I think these earbuds have been set up to piggyback off wifi if your host device is using that, which is why these buds work flawlessly inside my apartment but the second you want to go walk around outside ....... forget it. For 140 dollars after tax these things should work flawlessly whether the device they are paired to is in my backpack or my back pocket. Both are Samsung devices so there's no reason why I should be having this much trouble. Pass on these things. Take a look through the Samsung forums, tons of people having the exact same issue with these buds: "Basically to get good full reception I have to be holding. My phone in front of me (like I'm using it). Move it to my side (in my hand) and it cuts out." Not acceptable for 140 dollar earbuds.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MikeD, we apologize that your experience with these earbuds was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    I’m a fan!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the Bose, Jabra and Beats earbuds and for my hard earned dollar the Galaxy buds win out.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not bad..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume is not the greatest. But maybe because they are wireless

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Jimmyj, thank you for your feedback. We value you as a loyal Samsung customer. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Very Useful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daddy for Father’s Day (he been wanting some for the longest) and he loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confortable and useful

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, just need to do some settings to make sure you can maximize the volume. Check you tube videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my 14 year old

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son said he loves the look and they work real good. I say they are nice too but he can’t hear me when I call him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love samsung products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought me a pair of these months ago and my dad liked them, so I bought him a pair and he was so happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look neat.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought is as a Christmas gift for my brother. Sound like any ear piece

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my niece. She loves the sound and has it connected to her smartwatch and cellphone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Sansung wireless headset recently. It is very good and comfortable. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have zero issues with these headphones. I have had issues with in ear headphones in the past. These work great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello AC9424, that is great to hear! Thank you for picking Samsung. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of plugs for a good value. Got them for my wife and she love them for her galaxy note.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There really good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The magnets are not that strong and when I drop them they bust open and the headphones fly out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Well built but not very loud

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very loud at all. Main reason I purchased these was to use when mowing my lawn. Most of the time they lose connection from the phone when it is in a holster on by belt, 3 feet from my ears. When stationary indoors they work fine but once outside it can be hit or miss. I will go back to the corded versions once these are no longer usable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and the recipient has told me she loves these buds and uses them all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They sound wonderful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used other wireless earbuds with my Samsung phone. These are seamless and everything works perfectly!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Tlog52, we're so happy that you've found the perfect earbuds for you. Thanks for being a part of the Samsung family. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Love these earbuds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds sync easily to my Galaxy phone and tablet. Daughter has even synced them to her iphone to try them out.

    I would recommend this to a friend