Customer Ratings & Reviews
- Model:
- SM-R170NZKAXAR
- SKU:
- 6347460
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Galaxy Buds True Wireless Earbud Headphones, particularly for their exceptional sound quality, comfort, and long battery life. Many users have praised the earbuds' snug fit and easy connectivity, making them ideal for everyday use. While some users have expressed concerns about the volume and bass levels, the overall positive feedback highlights the earbuds' value for the price.
This summary was generated by AI based on customer reviews.
It's a great product but has mic. problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable but the Mic. on the left bud has issues and didn't know about it for a little bit because I always wore both and the mic on the right was really good. Once i found out I thought an update would fix it but it did not. By then it was too late for me to return the product back to the store and had to return it to Samsung. I really like the product just wish I could have returned it when i found out it was a problem instead of returning it back to Samsung.
I would recommend this to a friendH'mmm Don't be too fast here
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things always seem to need a charge! I haven't had as much luck with these as I have with the iPods for my Apple 10 phone. I've have connectivity problems. As a result, I don't use them much.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello John, thank you for bringing this to our attention! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111299/) to an article that may help you troubleshoot the charging issue. For your connectivity concerns, please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01111318/) for troubleshooting steps. ^Elizabeth
wat buds all the same
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had my ear buds for about 1 month and people who call me while I'm at work still can't here me , .. so i have to give a somewhat bad rep for these. it's pricey but at least I can enjoy my music.
I would recommend this to a friendBrand response from Samsung
Posted .Hello shaggy, thank you for bringing this to our attention! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111318/) to an article that will help you troubleshoot the issue. ^Elizabeth
- Pros mentioned:Sound quality
Ok
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quailty good sound but my only problem was that when one ear bud got a little sweaty after a while it stopped working
No, I would not recommend this to a friend Should'a got new
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought renewed and now less than a year later the left one will no longer charge. Meh...you get what you pay for, I guess. Buy nice or buy twice.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
No volume in one ear after 8 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they worked and sounded great for 8 months. Until one day the left earbud stopped working. Contacted Samsung and they couldn't help...
No, I would not recommend this to a friend Nice sound for me not for others
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound just fine for me but if I use them to talk to anyone on the phone, there is a really bad echo for the other person. One person wont talk to me if I have them on because it is so bad.
No, I would not recommend this to a friendIt's not the best
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is ok for sound but it has a problem with it coming out after sweating a lot. Tried different configurations with the ear pieces but can't seem to get it right.
No, I would not recommend this to a friendEasy to use. Not the best sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the portability of the Galaxy Buds. Somewhat confusing to use the controls. I primarily use them for calls and notice degrading quality if I am not directly next to my phone.
No, I would not recommend this to a friend- Pros mentioned:Fit, Sound quality
Great for listening to music!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good product. The quality of the sound is extremely clear. The pods fit snugly into my ears.
I would recommend this to a friend Just ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement pair for the 1st pair purchased that the sound became muffled in one after just a few months. This pair did the same thing.
No, I would not recommend this to a friendNot bad but
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually really liked them but I had some connection/ interference issues a little too frequently. Outside of that, they're great earbuds, and I loved the smaller size of them.
I would recommend this to a friendBrand response from Samsung
Posted .Hello BMcthunderstick, thank you for bringing this to our attention! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111318/#power-off-and-restart-your-galaxy-buds-or-gear-iconx) to an article that will help you troubleshoot the connection issues. ^Elizabeth
Decent Product but loose grip and poor sound quali
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the idea of buds but it has poor sound quality and noise cancelling is not effective. My ears are little big and they slip all the time. Nice try though,
No, I would not recommend this to a friendnice fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.there is something about the sound when talking to someone else on the phone with these headphones, i always get that i sound muffled. other than that they are good headphones
I would recommend this to a friendBrand response from Samsung
Posted .Hello Angelicious0627, thank you for bringing this to our attention! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01204028/) to an article that will help you troubleshoot the sound during calls. ^Elizabeth
Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are ok. However I am glad they are coming out with better ones. I wish these would have had the noise canceling feature. I use them on a daily basis.
I would recommend this to a friendgood but no enough
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sounds good in general , but ver hard to use , tactil panel have hard combinations and also the not fiting 100 percent in the ear
No, I would not recommend this to a friendNot worth it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Galaxy buds are very convenient to have but if you want to use them for phone calls, the microphone is horrible. There is little to no support for this as well from samsung.
No, I would not recommend this to a friendGreat not having wire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The person at the other end of the call always complains of call being muffled and say it is hard for them to hear what I am saying. They perfer that I wear the ones with the wire,
I would recommend this to a friendOverall call quality poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned product due to many people complaining of call quality. I have Samsung Galaxy 9+. They were good for music though.
No, I would not recommend this to a friendJust good only indoor listening music and talk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is just good for indoor quiet place talk and listening music. Even any noise from indoor talking quality for other person bothered so much. No noise canceling feture.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Rush, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth