Customer Ratings & Reviews
- Model:
- SM-R170NZKAXAR
- SKU:
- 6347460
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Galaxy Buds True Wireless Earbud Headphones, particularly for their exceptional sound quality, comfort, and long battery life. Many users have praised the earbuds' snug fit and easy connectivity, making them ideal for everyday use. While some users have expressed concerns about the volume and bass levels, the overall positive feedback highlights the earbuds' value for the price.
This summary was generated by AI based on customer reviews.
Uncomfortable wearing them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t feel very comfortable wearing them. Also, a little hard to hear when others are talking even when no music was playing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Uncomfortable, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Not so happy with galaxy buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds work just fine connected to phone bluetooth BUT if you want to connect them to you watch and play music good luck. These buds brake in and out while connected to your Samsung active watch. Very disappointing since I paid over $100. For them. My beats work great with them and only paid $89. What a horrible mothers day gift these galaxy buds where. Thought Samsung would be better since they where made by the same brand.
No, I would not recommend this to a friendbad sound quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you enjoy to listen music this headphones are not for you. Are designed for all other users .Are very comfortable and light ,and i think fit any ear. The commands works well. I thought that with the sign AKG should have a high level quality sound , but nothing so far. They sounds without bass .I tried all the configs ,Eq ,and setups available . I tried the 2019 earpods from apple and i have to recognize that they did a good job with the sound.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello audiolover, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hurt ears at night when using them to sleep by. Sound sounds far away, Not much ability to use equalizer without upgrade
I would recommend this to a friendBrand response from Samsung
Posted .Hello, tvcaruso55. We are really sorry about any issues you may be experiencing with your device, and we would love to get more information from you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Crackling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crackling/interference is the one thing that takes away from the true potential of this headset which if not for the crackling would be 5 star earbuds.
No, I would not recommend this to a friendPass
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great for music but Horrible for phone calls. No one can't hear me when talking on a call. Definitely returning
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. I apologize that your experience with the Galaxy Buds was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
Great for listening
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great for listening, but not for telephone conversations. When on a telephone call, the person on the phone could not hear me very well.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Becky, thank you for bringing this to our attention! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/) to an article that will help you troubleshoot the issue. ^Elizabeth
Could be better
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was average. Buds would not stay put in ears even after using the largest tips and fins. Returned after 1 week.
No, I would not recommend this to a friendPortable but headache to me now
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the piece(left side) is now making noise to the receiver after just one month, it sucks. Only using the other piece (right side) now
No, I would not recommend this to a friendMy right earbud wouldn't stop beeping
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right ear bud burnt out within a month of use other than that they are great when they both work
I would recommend this to a friendbad case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible case! If they fall by accident, they fly all over the place. AirPods have a better case, but worse sound. pick wisely.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello beto, we would definitely like to thank you for sharing your experience. Samsung values your opinion and will use this information to work towards improving our products for all of our customers. ^Elizabeth
- Cons mentioned:Bass
It's all about that treble!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's little to no bass with these earphones. I would definitely not buy these if you're an audiophile.
No, I would not recommend this to a friend GREAT PRODUCT, HORRID DELIVERY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased this product in September and it didn’t arrive until December 24th after the product being lost in the mail 3 separate times.
I would recommend this to a friendGood deal!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Wish the range went a little further along with longer battery life. Other than that I like them and the color is cute.
I would recommend this to a friend- Cons mentioned:Bass
Just Ok sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are just mediocre ear buds. They don't have a lot base or treble. Returned for another brand.
No, I would not recommend this to a friend Good for the first 2 days.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for three days and the left ear bud stopped working. was giving to me for a Christmas gift. Therefore wasn't able to return it, due to it being past the days after purchase to return it. Had them for little less than 4 months now. Also it wont let u do any updates unless both ear buds are connected.. Other than that, the right ear bud Has no problem at all. Would recommend it if they dont get a lemon left ear bud.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Okay
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality but a lot of errors and low battery performance
I would recommend this to a friend Ok product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were a asked for xmas gift.I noticed my niece who U got them for , was wearing them.Asked hiw she liked them she said the work fine.
I would recommend this to a friendBest Buy service great, Samsung headphones awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy ordering and pickup process. Was in and out of the store in 5 mins. Best Buy is the best place to use for all electrical and computer needs. Don't buy these earphones though. They break really easily and do not last. Samsung will not replace, only repair. And after repairing them they broke again a week later. Bad brand, stick with Apple or Beats
No, I would not recommend this to a friendPerfect combo for Samsung owners!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent build quality and strong Bluetooth connection but the phone calls are horrible. The audio quality is terrible 8/10. It's hit or miss.
No, I would not recommend this to a friend