Customer Ratings & Reviews
- Model:
- SM-R170NZKAXAR
- SKU:
- 6347460
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Galaxy Buds True Wireless Earbud Headphones, particularly for their exceptional sound quality, comfort, and long battery life. Many users have praised the earbuds' snug fit and easy connectivity, making them ideal for everyday use. While some users have expressed concerns about the volume and bass levels, the overall positive feedback highlights the earbuds' value for the price.
This summary was generated by AI based on customer reviews.
Not worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these a month and in less than three weeks had to exchange them because the sound quality when on phone calls is horrible. Whenever they were used for phone calls the person on the other line could hardly hear me over the static noise coming from the earbuds. The only thing they were ok for was to listen to music. Also battery life is not good neither. In addition after the exchange the problem persisted.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Not as crisp as I thought
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When on the phone people say I sound weird, so I'm not pleased about that. Expected crisp sound.
No, I would not recommend this to a friend meh
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these were alright earbuds, i ended up exchanging them for power beats pros which i recommend way more
No, I would not recommend this to a friendSamsung Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was okay. Nothing a knock off pair wouldn't produce. I returned them for a pair of beats.
No, I would not recommend this to a friendSamsung earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Giving these a second chance. Bought a pair less than a year ago and the left ear bud totally quit working!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla
Not great at all
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've purchased these and I regret it. Call quality suck. Should have gone with my first mine and purchased the plus.
No, I would not recommend this to a friendDont buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are going to get some earbuds buy the plus or the newer ones these don't stay connected and sound is bad
No, I would not recommend this to a friendSamsung ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item for the price, still learning in some features but at the moment I can say is a good product
I would recommend this to a friendDisappointed
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were refurbished and on sale. I lost my charging case for my old pair and bought this for that reason. These did not work as well as my old pair. The features like pause music (tapping on earpiece) did not work and I had to actually take them out of my ear to hear or touch pause on phone. I ended up using my old pair
No, I would not recommend this to a friendNothing special.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work as they should but sound quality is not what I expected. I could have spent half the money for the same sound.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Nick, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Not the best quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very disappointed with this galaxy Buds, as they have no noise cancelation, audio quality is OK, but mic quality is very poor.
No, I would not recommend this to a friendgreat audio poor mic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Listening to music sounds great however when talking to someone through the mic they state the sound is muffled or hard to hear
I would recommend this to a friendStopped working after 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My earbuds were lovely up until about 2 months, the left earbud became much quieter than the right with no known fixes
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DC72, we apologize that this has been a less than ideal experience. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/) to an article that will help you troubleshoot the audio quality. ^Elizabeth
Ok bluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everybody sounds great on your end but way too much background noise for people your talking to. Needs noise cancelling
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Sonofdad, thank you for the feedback! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01204028/) to an article that will help you troubleshoot the issue. ^Elizabeth
Very poor and inconsistent connection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very finicky connection. Could only get to connect to my computer once. Have to unpair anything it is connected to in order to get it to connect to anything else. Not good for running, which is the primary reason I bought them. Prone to getting loose, easily susceptible to interference. When they are working great, they are great, but that is too big of a "when" - going to return them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello couldvebeenbetter, we apologize that your experience with these earbuds has been less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth
Generic wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot talk on the phone with them as well cuz the people what I'm talking to can't heard me. Out of that everything perfect
I would recommend this to a friendI'm a little skeptical about it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so happy to get rid off the wire headphone, but this were not working properly that I send them back to get a new pair
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello CamposSr, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
- Pros mentioned:Ease of useCons mentioned:Bass
Dont liket
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use with Samsung. But very low bass and volume
No, I would not recommend this to a friend Sound quality is ok.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is ok. They are just really uncomfortable. After using them down a few minutes my ears begin to hurt
No, I would not recommend this to a friendGalaxy buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had higher expectations on this headphones, I have trouble with the qualiry of yhe phone calls, they dont seem to stay charged for a very long time, the phone will tell you that thryre charged but you can tell on the quality of the sound that they are running low on battery and also tjey are kind of big, they are uncomfortable in my ears. I dont care for them
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Bertha, we regret to hear of your experience with these earbuds. We would love the opportunity to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. we're here to help! ^Elizabeth