Customer Ratings & Reviews
- Model:
- SM-R170NZKAXAR
- SKU:
- 6347460
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Galaxy Buds True Wireless Earbud Headphones, particularly for their exceptional sound quality, comfort, and long battery life. Many users have praised the earbuds' snug fit and easy connectivity, making them ideal for everyday use. While some users have expressed concerns about the volume and bass levels, the overall positive feedback highlights the earbuds' value for the price.
This summary was generated by AI based on customer reviews.
Naah
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly i had better expectation from these headphones but it doesnt stay in my ears. Always slips off
No, I would not recommend this to a friendGood
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though these were pretty good they seem to cut out a bit when making calls other than that it’s great
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Ralph, thanks for the feedback! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/) to an article that will help you troubleshoot the issue. ^Elizabeth
- Cons mentioned:Volume
Didn't last long
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them in February now just one works..my left dont have enough volume
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Lexii98, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111319/) to an article that will help you troubleshoot the issue. ^Elizabeth
Xmas gift
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My brother-in-law loved him he always uses them for the gym and he says that they sound exactly like some beats
I would recommend this to a friendBrand response from Samsung
Posted .Hello Xmascamera1930, we are happy to hear that your brother-in-law loves these earbuds! Thank you for giving the gift of Samsung. ^Elizabeth
This product was ok.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't as hands free as I hoped. I brought this to replace my Plantronics but didn't meet my expectations.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback, Joey. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla
- Pros mentioned:Sound quality
Not a comfortable fit
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they kept falling out. I returned them. Decent sound quality though.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
Call quality is not awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pairing and staying paired, staying audible during calls is a challenge. Greatot for playing music, easy to charge.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
1 was defective
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a 2nd pair and ended up losing them but a good quality headphone
I would recommend this to a friendBrand response from Samsung
Posted .Hello Jomac, it is great to hear from you. Thank you for choosing Samsung! ^Elizabeth
Love them
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only reason did not give a five star because I already have to have them serviced. Had them for 5 months
I would recommend this to a friendPoor battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't care for the battery life or the fact that they do not shut off.
No, I would not recommend this to a friendearbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my hair brushing past the ear buds would change my music or hang up my calls
No, I would not recommend this to a friendAverage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I expected better sound and more features. Can not have both volume control and voice commands.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello NumberJuan, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
- Cons mentioned:Charging
Trash
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money. Honestly thinking about switching to iPhone just because these headphones were so bad. One just stopped charging unless I kept the case open and the other one just started slowly disassembling itself over time. Not even 6 months when this started happening. Total waste of money.
No, I would not recommend this to a friend Audio quality is decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its "alright" wish the battery and case lasted a little longer and improvement on the sound quality is needed
No, I would not recommend this to a friendGood sound but not for people with little ears
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One earbud does not stay in. So if you are a small person you might want to think twice about purchasing
No, I would not recommend this to a friend- Cons mentioned:Volume
save your money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the volume is to low. you can't even hear the right one when the volume is all the way up. I've downloaded updates and tried everything I could find on the internet. Most of what I found was people with the same complaint. I'm passed my "generous" 15 day return period so now I have to deal with Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mike, we apologize that this has been a less than ideal experience. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/) to an article that will help you troubleshoot the audio quality. ^Elizabeth
- Cons mentioned:Volume
Jose
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good at all the volume is too low and they doesn’t fit well in the ear
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Jose, we are continually improving our products and services, and your feedback is vital to that process. Thank you for being a part of Samsung. ^Elizabeth
Average...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes the caller on the other end of phone has trouble hearing clearly. They say that I sound muffled.
No, I would not recommend this to a friendPretty good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Around WIFI though I find a little interference on calls and the range from the phone isn't far.
I would recommend this to a friend- Cons mentioned:Volume
Rating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume is bad, I love Samsung products but this one not impressed
No, I would not recommend this to a friend