Customer Ratings & Reviews
- Model:
- SM-R170NZKAXAR
- |
- SKU:
- 6347460
Customer reviews
Rating 4.4 out of 5 stars with 8242 reviews
(8,242 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Galaxy Buds True Wireless Earbud Headphones, particularly for their exceptional sound quality, comfort, and long battery life. Many users have praised the earbuds' snug fit and easy connectivity, making them ideal for everyday use. While some users have expressed concerns about the volume and bass levels, the overall positive feedback highlights the earbuds' value for the price.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Bluetooth str8 trash!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ONLY BUY THESE IF YOUR CONNECTING TO A SAMSUNG DEVICE!! They sound great on samsung device with far Bluetooth capabilities but if you plan on using these for anything that is not a Samsung device i.e. phone or tablet then the Bluetooth just about does not even work, you cannot hook it up to a Windows 10 pc which is why i purchased it, it'll connect but u cant even listen to NOT EVEN 1 SENTENCE OF A SONG WITHOUT IT CUTTING OUT never mind trying to game with them, it doesn't cut out sometimes it cuts in sometimes on a non samsung device, for the price they should work for pc, they should work in anything with bluetooth. But they dont, they suck, again, on a Samsung device they work and sound as expected. Also, and this is even on a Samsung device, u always have trouble getting em both to connect and this is a VERY VERY common thing that i saw on countless threads across the internet, do some research before buying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DEADGAMING, we regret to hear of your experience with these earbuds. We understand how frustrating it can be when expectations don't quite meet. We apologize for any inconveniences this may have caused. Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01111318/) to an article that will help you troubleshoot the connection issues. ^Elizabeth
Rated 3 out of 5 stars
Not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not go well with tinnitus. Not the products issue. Wish I could make them work.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friendBrand response from Samsung
Posted .Hello Msdebi, thank you for sharing your experience with these earbuds. We appreciate you giving out brand a chance. ^Elizabeth
Rated 3 out of 5 stars
Just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed with these. All the reviews made them seem to be the best. Not for me.
No, I would not recommend this to a friendRated 3 out of 5 stars
Missing features but an above average buds!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were pretty great but missing noise canceling. Ultra comfortable though!
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
No, I would not recommend this to a friendRated 3 out of 5 stars
Okay.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only problem I have experienced is the other party advising that I sound as if I'm under water.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 2 out of 5 stars
There is better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To much back ground noise pick up.easy to use. Wont buy again
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Irunla007, we apologize that this has been a less than ideal experience. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/) to an article that will help you troubleshoot the issue. ^Elizabeth
Rated 3 out of 5 stars
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life isn't that good on the case compared to my Gear icon X (the last years ones)
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friendRated 3 out of 5 stars
Great appearance
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung Galaxy earbuds have a lot of options but they often fall out of my ears
I would recommend this to a friendBrand response from Samsung
Posted .Hello MzMinnie43, thank you for bringing this to our attention. Your opinion matters to us! Your feedback helps to make the Samsung experience better for everyone! We appreciate you taking the time to share your review. ^Elizabeth
Rated 3 out of 5 stars
Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picks up every little noise in the background.....
I would recommend this to a friendRated 3 out of 5 stars
They where ok
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There were OK some quality with not the greatest I was expecting more for the price
I would recommend this to a friendRated 3 out of 5 stars
Sounds quality is terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was good ,but quality is terrible ,terrible, terrible. Samsung drop the ball on this one.
No, I would not recommend this to a friendRated 3 out of 5 stars
Headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones but not as good as the iconx18. Wish it had internal storage
I would recommend this to a friendRated 3 out of 5 stars
a little bulky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cannot adjust the sound and a little bulky. I would not recommend unless you had a galaxy phone
I would recommend this to a friendBrand response from Samsung
Posted .Hello juscallmejeri, thank you very much for sharing your experience. Your honest feedback helps us grow. ^Elizabeth
Rated 3 out of 5 stars
Wasn't for me
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't stay in my ears, even using the interchangeable silicone fitters.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
No, I would not recommend this to a friendRated 3 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like them, only one problem...the earpieces are very big, but overall, they are good
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friendRated 3 out of 5 stars
Worked Great at First
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These worked great for about a month and then one stopped working completely.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello BKiernan, we regret to hear of your experience with these earbuds. We would love the opportunity to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth
Rated 3 out of 5 stars
Frustrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate the fact that it can't keep a charge for at least 8 hrs!
No, I would not recommend this to a friendRated 3 out of 5 stars
Ear pain
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used AirPods for several years tried the Samsung not the same, returned for AirPods.
No, I would not recommend this to a friendRated 2 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like it much and decided to return it but it was June the 2nd which is one day after the grace period to return. 1. It is big for inside of my ear and after a couple hour it starts hurting my ear 2. When I call someone they could not understand me. They said it is not clear
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Felt hot in my ear.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charged quickly, felt hot in my ear. Sound was good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Chris350z. We would love to get more information about your experience so that we can better assist you. Feel free to contact us at 1-800-Samsung. ^Kayla




