Customer Ratings & Reviews
- Model:
- SM-R170NZKAXAR
- |
- SKU:
- 6347460
Customer reviews
Rating 4.4 out of 5 stars with 8242 reviews
(8,242 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Galaxy Buds True Wireless Earbud Headphones, particularly for their exceptional sound quality, comfort, and long battery life. Many users have praised the earbuds' snug fit and easy connectivity, making them ideal for everyday use. While some users have expressed concerns about the volume and bass levels, the overall positive feedback highlights the earbuds' value for the price.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Great sound, awful connection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was my second pair of Buds i would walk around town and turn my head and BOOM audio would cut out, they were the best sounding, most comfortable buds i have ever used, but the fact that i would loose connection when i turned my head was the reason i returned them, id the buds+ fixed this i will never know.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not buying again, sound is ok, disconnect a lot from my phone.
No, I would not recommend this to a friendRated 3 out of 5 stars
not bad
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was good but sometimes it just falls of from ears they should fix that
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla
Rated 2 out of 5 stars
Defective Ear Buds!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had the buds for 4 months and the batteries do not fully charge. Went for my long walk, my right ear bud keep beeping, then the volume went to maximum and about killed my ears then it started changing the songs I was listening too. They must be defective
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, AtrueFloridian. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Rated 3 out of 5 stars
Earnhardt
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very happy with purchase. It glitches a lot. Controls are very bland.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
No, I would not recommend this to a friendRated 3 out of 5 stars
Let down
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In less then a month the left ear bud went out and can’t hear anything out of.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
No, I would not recommend this to a friendRated 3 out of 5 stars
Don't buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second pair and one side again already stopped working
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
No, I would not recommend this to a friendRated 3 out of 5 stars
Meh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted a year before the left speaker blew out
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
No, I would not recommend this to a friendRated 3 out of 5 stars
Good fit and sound but...
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had them less than a year and the left ear bud no longer charges.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello jfordlbc, thanks for reaching out! We apologize for any inconveniences this may have caused. We would definitely like to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth
Rated 3 out of 5 stars
ok earbuds
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds work well but could use a warmer sound, thats my only complaint.
I would recommend this to a friendRated 3 out of 5 stars
Only for begginners
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended. Poor audio quality. Become painful after a short period of time
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
No, I would not recommend this to a friendRated 2 out of 5 stars
Ok quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are good but hate the fact if you lose one earbud your warranty dont cover it and best buy didnt want to accomodate me I dropped one earbud 1 week after purchasing them the manager at the store in Atlantic mall didnt care. Just frustrated I havent even started making payments on my card yet
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worth it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worked ok for a while, after about 6 months the left one decided to stop working. I wasn't really impressed and I'm the way to Best Buy to return because now the right one has started acting weird. I've only used these indoors and to talk for work.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
No, I would not recommend this to a friendRated 3 out of 5 stars
Samsung blk ear buds, returned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this item was not used, this item was returned, changed mind
I would recommend this to a friendRated 3 out of 5 stars
Samsung ear buds, returned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this item was not used, this item was returned, changed mind
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friendRated 3 out of 5 stars
Fair
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They would not stay in my ears. When they did it made my ear sore.
No, I would not recommend this to a friendRated 2 out of 5 stars
these suck for phone calls
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sony in my opinion has always had good product but someone was sleeping on quality control when it comes to how these perform with Bluetooth on phone calls. I used them for 1 month before I got so tired of people telling me they couldn't hear me or I sounded like I was in a wind tunnel.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Eric, we apologize for any inconveniences this experience this may have caused. Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-during-calls) to an article that will help you troubleshoot the poor sound during calls. ^Elizabeth
Rated 3 out of 5 stars
Great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, not worth the price. I tried them for a while and returned them.
No, I would not recommend this to a friendRated 3 out of 5 stars
The quality of them are not so good! Hard for the
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so good for speaking into. People who you are speaking with can't hear you.
No, I would not recommend this to a friendRated 2 out of 5 stars
Problems within a week!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great but they’re too sensitive. If you barley touch them the music pauses, another problem I experienced with these wireless headphones, was that whenever I receive or make any calls they person I’m talking to says it sounds horrible and ok have to turn my Bluetooth off so I can talk.
No, I would not recommend this to a friend




