Customer Ratings & Reviews
- Model:
- SM-R170NZKAXAR
- |
- SKU:
- 6347460
Customer reviews
Rating 4.4 out of 5 stars with 8241 reviews
(8,241 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Galaxy Buds True Wireless Earbud Headphones, particularly for their exceptional sound quality, comfort, and long battery life. Many users have praised the earbuds' snug fit and easy connectivity, making them ideal for everyday use. While some users have expressed concerns about the volume and bass levels, the overall positive feedback highlights the earbuds' value for the price.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Meh okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these to put under my helmet which fit fine. Sound is very meh.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friendRated 3 out of 5 stars
onlyy 1 bud works??
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.thats anticlimactic i no liky over ear headphones are better be way
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello starlord491, we regret to hear of your experience with these earbuds! We apologize for any inconveniences this may have caused. We would love the opportunity to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth
Rated 3 out of 5 stars
BEST BUY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You need HD to listen to music otherwise short battery life
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worth it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worked ok for a while, after about 6 months the left one decided to stop working. I wasn't really impressed and I'm the way to Best Buy to return because now the right one has started acting weird. I've only used these indoors and to talk for work.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
No, I would not recommend this to a friend- Cons mentioned:Volume
Rated 1 out of 5 stars
Horrible Horrible Horrible!!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited to get these headphones and yet to be so disappointed. The volume is wayyyy tooooo low but everything else is perfect. I still have the iconX and i would prefer those over these anyday!!!! A BIG pass...Come on Samsung has to do better
No, I would not recommend this to a friend Rated 3 out of 5 stars
Good air buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good airbuds the quality is good ,however any airbuds are good too.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Megamind8, we are glad that these earbuds have been such a great fit for you. Thank you for taking time to leave this review. ^Elizabeth
Rated 3 out of 5 stars
Great but sound isnt great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great earbuds but sound isnt that loud. But overall its good.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
No, I would not recommend this to a friendRated 3 out of 5 stars
I was excited when I purchased the buds.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm dissapointed because the left bud stopped working completly!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi. I apologize that this has been a less than ideal experience. We would be happy to assist you with this. Please reach out to us at 1-800-Samsung. ^Kayla
Rated 3 out of 5 stars
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is decent. If looking for better music sound quality these are not it.
I would recommend this to a friendRated 3 out of 5 stars
Decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well they are ok. Nothing to brag about. give me headaches at times.
No, I would not recommend this to a friendRated 3 out of 5 stars
Clear sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When talking sounds like there is a bad echo. W ould not recommend these.
No, I would not recommend this to a friendRated 3 out of 5 stars
Background noise interference
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The background noise seem to be louder than the person speaking.
No, I would not recommend this to a friendRated 3 out of 5 stars
Doesn't live up to the cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Earbuds do not fit comfortably in ear. Drop out of ear regularly.
No, I would not recommend this to a friendRated 3 out of 5 stars
not so impress
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't fit into ears perfectly. Other than than it wasnt so bad
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback, Emilia. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla
Rated 3 out of 5 stars
Stopped working after a while
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after less than a year can’t hear well
I would recommend this to a friendRated 2 out of 5 stars
Not very impressed with the earbuds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I own many Samsung products so we figured the ear buds would be a great addition. The buds are ok but we both have had issues with them not answering calls and hanging up calls. They also drop calls frequently. I took the original pair back and hopefully the new ones work better
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earbuds work ok. They are painful though to keep in for a long time.
I would recommend this to a friendRated 3 out of 5 stars
Sound isn't the best
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like them 100percent had to return Sound wasnt as great
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
No, I would not recommend this to a friendRated 3 out of 5 stars
good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was alright but expect more the sound was not loud enough
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friendBrand response from Samsung
Posted .Hello Clarcguerrier, we would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth
- Cons mentioned:Volume
Rated 1 out of 5 stars
Bad earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to returned after just 1 week because had so much interference that the sounds always cuted when you are outside like the gym, and the left bud it's always 95 % the volume is not good enough please don't bought this, it's a bad decision
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Irisitha, we apologize that your experience with these earbuds was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth




