Customer Ratings & Reviews
- Model:
- SM-R170NZKAXAR
- SKU:
- 6347460
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Galaxy Buds True Wireless Earbud Headphones, particularly for their exceptional sound quality, comfort, and long battery life. Many users have praised the earbuds' snug fit and easy connectivity, making them ideal for everyday use. While some users have expressed concerns about the volume and bass levels, the overall positive feedback highlights the earbuds' value for the price.
This summary was generated by AI based on customer reviews.
What do I do
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Each time I received calls with it, the other person complained about a chirping sound from a cricket. I have been hoping that the problem would stop, but I have continued to hear complaints from other people over the phone that I had to stop making calls with it.
No, I would not recommend this to a friendBetter than Anker!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Buds were just okay, but not as good as the Jabra Elite 65t
I would recommend this to a friendAudio issues!!! Flawed product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy is the only site with reviews about 4 stars for this product. How did these pass QA? I have a fully updated galaxy S8, no issues with other blue tooth products. With these buds, constant crackle, audio cuts out or slows down. When using them to talk on the phone, the audio gets out of sync between each bud. Build quality is nice, sweat proof is nice, ability to add different size covers to the buds for different ear sizes is nice. However, the problems that come with it are what you'd expect from a cheapo earbud you'd buy on amazon for like $20. For $130, I would expect something that doesn't cut out. Unacceptable. These shouldn't cost $130, they should probably cost about $40 brand new given the issues. Wish I would have waited for the next version of this to come out because this version is clearly flawed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Jawntee, we apologize that this experience has been less than ideal. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/) to an article that will help you troubleshoot this matter. ^Elizabeth
- Pros mentioned:Sound quality
Bought these defective headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These worked great until they all of a sudden didn't. I bought these just before Bestbuy closed to the public. Now I wont be able to return them per return policy. Actually they told me to contact the manufacturer.. Awesome.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Anthony. I understand how frustrating this may be and I apologize for the less than ideal experience. We would love to get more information about your experience so that we can better assist you. Feel free to contact us at 1-800-Samsung. ^Kayla
Eh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know when a update is coming , cause it starts to act wonky
I would recommend this to a friendMehhh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant connect to all devices. Sound quality could be better.
No, I would not recommend this to a friendGalaxy Ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some time don’t connect well and make weird noise.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Jamro. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Ok for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so great sound seems a bit slippery with the glossy plastic
No, I would not recommend this to a friendGood if you are not exercising.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best fit for exercising.Ok if walking or sitting down.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello IVYROSE14, we are continually improving our products and services, and your feedback is vital to that process. Thank you for being a part of Samsung! ^Elizabeth
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So these are great .. same as plus just few less features
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback, Kandice. We appreciate you for choosing Samsung. ^Kayla
Just so so
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't stay in my ear like I expected them to......
No, I would not recommend this to a friendLow quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your time. They should be taken off the market
No, I would not recommend this to a friendis ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not software for iPhone, is ok but you can't eq and set up them
I would recommend this to a friendGood, but large
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buds keep falling out. Tried all 3 sizes of ear adapters.
I would recommend this to a friendJust purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased them have to use them to see how well they work
I would recommend this to a friendI feels like my ear are clogged.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought Samsung ear buds for my note 10 phone. Whenever I wear I feels like my ears are clogged and the sound was not clear either. When i talk to somebody, they asking me are you drunk. I returned anyway. I am not sure the product is defective or some problem with my phone.
No, I would not recommend this to a friendApple once completely better than this one
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.>:((((((((((((((((((((((((((((((((((((((((((((((((
No, I would not recommend this to a friendThey were OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear phones are great, but they are priced a bit too high.
I would recommend this to a friendTerrible call quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everybody says they can't hear me. The microphone is terrible.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Santiago, thank you for bringing this to our attention! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111319/) to an article that may help you troubleshoot the issue. ^Elizabeth
Sound is ok.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is ok. I exchanged for the jabra and I love them.
No, I would not recommend this to a friend