Customer Ratings & Reviews

Software update made left ear so it would not connect again. Tried multiple times with every troubleshooting step from Samsung and other sources. Contacted Samsung multiple times by phone and chat with no help for an item under warranty. I own two sets of the Bud+ with no problems. True let down bu Samsung.

Left earbud stopped working after only a month, very disappointing, expected so much better from Samsung

Everything was fine I'm still a few weeks later when the right side start losing connection and did not want to connect anymore

I put the smallest tips on these and still couldn't get them far enough in my ears to feel secure and unless I kept pressure on them, the sound was faint and tinny. Also, I tried to have a phone conversation and the other party had a really hard time hearing me so that means there's a microphone issue too. I don't recommend these. Wish I could return them.

very disappoint it with this product, after almost a year I have to replace them for another pair of earpiece,

I bought these to pair with my Galaxy active watch and listen to music while I run. The connection was very unstable and would cut in and out depending on the position of my arm. I purchased a pair of cheap $30 wireless buds to see if I would have the same issue, and surprisingly I did not. The connection with the cheaper buds was rock solid. That's pretty sad Samsung. I ended up returning the Galaxy buds.

I like Samsung products alot. But these sound like garbage. Even after tweaking them. Picked up jaybird Vista. Waaaay better

after having them for 2 months the left ear bud just stop working out of no were. took very good care of them for it to just stop working, it would be different if they had fallen hard to the floor or in water, then I would understand but none of that happen just very disappointed with my Galaxy buds.

My experience with the Samsung wireless buds wasn't a good enough experience to keep them. The are heavy and tend to fall out easily. Only one light indicator for charging. Found left bud not fully charged several times due to not having a charge indicator light for each individual bud. Not loud enough, poor sound quality. Should be able to control left and right volume separately.

Not a great product. Worked for a while and stopped working with minimal use

I wasn't very happy with these earbuds. They didn't fit securely in my ears. I returned them for another brand.

After 2 months the right ear bud lost battery life and a couple days later wouldn't come back on then the left one died and they no longer pair. Samsung was of no help at all and now I have a 150 dollar paper wieght. This product is garbage.

The set is very small and somethings just comes out of my hands as I'm trying to place them inside the ear.....

A few months ago I would've given these earbuds 4 stars. They overall seem to be quality... until recently. I bought these in September 2019. Just over a year later (once the warranty period ended) I am now struggling to hold a charge and to get the right one to work at all. For over $100 I really expected more than 1 years usage.

Sound ok - lags in YouTube videos - people cant hear me speak since mic is too high up and inside the ear.

Bad purchase, not compatibility galaxy note 9 low volume bad ting

The left one broke after a couple months. Wouldn't buy again I'll stick to airpods

Wasn't too happy with case options on these buds. They fit ok but felt bulky in my ear.

Not that good. Can't sync with my Samsung phone. Wish I could swap with latest edition

After purchasing, we discovered there is a known issue with the iPhone. Per Samsung support, the earbud can become unresponsive. The earbud can be reset using the App available for Android devices. The iOS app does not work with this Samsung Buds model, only the "Plus" version of this model. The only solution was to return it.