Customer Ratings & Reviews
- Model:
- SM-R170NZKAXAR
- |
- SKU:
- 6347460
Customer reviews
Rating 4.4 out of 5 stars with 8242 reviews
(8,242 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Galaxy Buds True Wireless Earbud Headphones, particularly for their exceptional sound quality, comfort, and long battery life. Many users have praised the earbuds' snug fit and easy connectivity, making them ideal for everyday use. While some users have expressed concerns about the volume and bass levels, the overall positive feedback highlights the earbuds' value for the price.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Doesn’t work well with IOS - can’t adjust equalize
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IOS app doesn’t permit adjustment to sound quality, equalizer.
No, I would not recommend this to a friendRated 1 out of 5 stars
I've never written a negative review.....until now
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the for Zoom meetings. Every time you take them out of your ear you have to reconnect to Bluetooth. The sound is very "tinny." Maybe they are only really intended for Samsung devices. I'm using an Apple iPad. I will be returning them and trying a different brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello rtmig, we apologize that your experience with these earbuds was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth
Rated 1 out of 5 stars
wouldn’t recommend
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this for a christmas present for boyfriend. he did not like it and would have rather the apple airpods due to the lack in quality of samsung. he said they were not loud and don’t produce enough sound compared to the wireless apple airpods
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. Thank you very much for sharing your experience. Your honest feedback helps us grow. ^Kayla
Rated 2 out of 5 stars
Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got them wet a little bit and now one of the earbuds stop working
No, I would not recommend this to a friendRated 2 out of 5 stars
Not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hurts in the ear, cannot answer phone using the earbuds.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not Impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return twice due to right ear piece going out.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible call transmission
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When getting a phone call, the person on the other end ALWAYS complains about the ear buds breaking up. Also when listening to music, if you have to adjust the bud, it will cut your music off because any touch on the bud has a function. I was actually thinking about returning them.
No, I would not recommend this to a friendRated 2 out of 5 stars
Poor performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constant feedback that people can't hear me or I sound muffled.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
No, I would not recommend this to a friend- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Better Than Expected!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller than your standard earbuds, but great quality! Soon as i opened the case i didnt have to worry about downloading an app or pushing buttons to sync, my phone automatically detected the earbuds and gave me the option to connect. Theres no buttons, but theres a touch sensor on each earbud. I was skeptical thinking it would be too easy to accidentally turn on/off my music when handling them but there is a sensor in each earbud so nothing will play until you have them inside your ears. You can actually hear a low tone when you put them in your ear so you know. Whats even better is they're interchangeable! So it doesnt matter if you have 1 side in at a time. It has the same functions on each earbud! Tapping once with play/stop your music, tapping twice will skip to the next song, and tapping 3 times will go back to the previous song (If your using for music purposes). A HUGE plus for me is there is NO delay when watching Youtube or other videos on your devices. The sound is perfectly in sync with whatever your watching. Battery life is pretty good for the size as well. I have worn my earbuds for an 8 hour work shift and have not had to charge them during that time. I did at the end of the day just so id have a full charge for the next day, but probably not necessary. Definitely worth it for the price and size; very comfortable
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing all that really useful information about the touch pad, Sakurafairy24. We're so glad to hear that these earbuds have met your standards and surpassed your expectations. ^Elizabeth
Rated 2 out of 5 stars
Samsung buds
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buds don't have to sound there made out to be.
No, I would not recommend this to a friendRated 2 out of 5 stars
Samsung buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There ok but not for what I need them to preform better.
I would recommend this to a friendBrand response from Samsung
Posted .Hello tiqiman, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Rated 1 out of 5 stars
I couldn't be heard
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these at the suggestion of the clerk. She said they were one of the best. They aren't. I couldn't be heard during phone calls but the other party could hear everything that was going on around me. Noise cancellation my foot. I took them back the next day.
No, I would not recommend this to a friendRated 2 out of 5 stars
Work s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plays music good but only rings in one ear.easy set up
I would recommend this to a friendRated 2 out of 5 stars
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of the in ear cushioning. Its uncomfortable.
No, I would not recommend this to a friendRated 1 out of 5 stars
Purchased it and returned immediately
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this pair from online and when i went for pick up i read the warning as Reproductive harm. Please use it at your own risk. Seeing the warning I was worried as why Samsung is manufacturing the product are not good quality material which can cause a reproductive harm.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not impressed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was pretty bummer to find out the “find my earbud” feature did not work with iPhones after the BB salesperson said it would. Then the sound quality really wasn’t all that great. I felt the headphones that came stock with my iPhone were better. I ended up returning them.
No, I would not recommend this to a friendRated 2 out of 5 stars
doesnt stay in the ear well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bud does'nt fit in the ear well quality isnt great
No, I would not recommend this to a friendRated 1 out of 5 stars
Phone calls sure, heavy rock n roll? Nah!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just a step up from a tin can. I like my music to rock, no bass at all. But they paired easily with an old prepaid phone I use as an "Ipod". Just the sound is bad. But i'll use them for work at the airport. You get what you paid for.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, LeeAnnam. I apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla
Rated 2 out of 5 stars
worked okay till one stopped working
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right ear bud stopped working after a few months
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Danny, thank you for bringing this to our attention! We apologize for any inconveniences this may have caused. We would love the opportunity to look into this further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth
Rated 1 out of 5 stars
Six thumbs down
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this product to use with my Samsung Galaxy 10 SE phone. I received a complaint from callers saying that my voice sounded muffled and they were not able to understand what I was saying. My return date has passed and I am very disappointed and this product.
No, I would not recommend this to a friend




