Customer Ratings & Reviews
- Model:
- SM-R170NZKAXAR
- SKU:
- 6347460
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Galaxy Buds True Wireless Earbud Headphones, particularly for their exceptional sound quality, comfort, and long battery life. Many users have praised the earbuds' snug fit and easy connectivity, making them ideal for everyday use. While some users have expressed concerns about the volume and bass levels, the overall positive feedback highlights the earbuds' value for the price.
This summary was generated by AI based on customer reviews.
Horrible ear buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever I would talk to anyone ,I would always hear that I sound muffled. So I'm assuming that means they couldn't hear me clear
No, I would not recommend this to a friendThe right ear bud was statically on calls
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right ear bud was statically on calls. I returned them for the Buds live
No, I would not recommend this to a friendNot meant for calls
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No one can ever understand me they say i sound muffled and im tired of being asked over and over again to repeat myself. Bad product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Edwin, we apologize that this experience has been less than ideal. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/) to an article that will help you troubleshoot the poor audio quality. ^Elizabeth
Not recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.came with no ear tips nor a charging cord!! The quality of the product is so poor doesn’t looks like an original galaxy buds!
No, I would not recommend this to a friendNot that great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had been using Apple air pods so I tried something new ain’t these just wasn’t it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mone, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
Lost in Transit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lol I’ll be able to review only if I received the item. This got lost in transit. I was very disappointed.
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought that it’s easy to use replacing the AirPod. Purchased in January now August 2020 broken. Disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Laptope4beginner, we apologize for any inconveniences this experience may have caused. We would love the opportunity to look into this issue further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth
fine for music only
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of Apple, but iPods is much better. Samsung buds have bad/cheap microphone. tried 3 different sets.
No, I would not recommend this to a friendGarbage
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned after 2 days. Cannot understand how Samsung cannot make buds that allow you to make a phone call!
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a NO for me..they do not stay in the ear, they are not real compatible with iPhone….
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla
stopped working
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went three three pairs of these before samsung finally refunded money. Right earbud failed all three times.
No, I would not recommend this to a friendSound quality horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone I spoke to using these earbuds said it sounded like I was going through a wind tunnel....horrible
No, I would not recommend this to a friendEar buds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t stay in ear. Complete garbage . Don’t waste your time
No, I would not recommend this to a friendSamsungEarBuds
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One ear bud stopped working after a few months, Best Buy never replaced...
No, I would not recommend this to a friendSamsung Galaxy Ear Buds.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 5 days the Galaxy ear buds started javing a.lot of interference when using them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi. I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing this link, (http://www.samsung.com/us/support/troubleshooting/TSG01111323/), with information about your concerns. If you still have concerns after trying these steps, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). ^Kayla
No good.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good, no good, no good. No good, no good, no good,
No, I would not recommend this to a friendDon't hold a charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend purchasing - don't stay charged for very long at all. Only had them for almost 2 months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JLA3684, we apologize that this has been a less than ideal experience. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111299/) to an article that will help you troubleshoot the battery. If you are still having issues, please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited about these the first few days. But they end up not been that comfortable and they hurt my ears.
No, I would not recommend this to a friendWireless Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately they weren't up to comparing some of the top ones and stopped working shortly after I got them
No, I would not recommend this to a friendnot good!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this product stopped working after 2 months. but the music quality is not bad for the money we pay for.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello aman, we apologize for any inconveniences this experience may have caused. Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01206422/) to an article that will help you troubleshoot the earbuds! ^Elizabeth