Customer Ratings & Reviews
- Model:
- SM-R170NZKAXAR
- SKU:
- 6347460
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Galaxy Buds True Wireless Earbud Headphones, particularly for their exceptional sound quality, comfort, and long battery life. Many users have praised the earbuds' snug fit and easy connectivity, making them ideal for everyday use. While some users have expressed concerns about the volume and bass levels, the overall positive feedback highlights the earbuds' value for the price.
This summary was generated by AI based on customer reviews.
Does not work
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one stops working and they are new I thought they were of better quality
No, I would not recommend this to a friendReturned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sont stay in your ears and the touch on the buds dont work well. Sorry samsung.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Galaxy Buds Pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These sound amazing. I purchased the 2 year replacement plan and 3 years later the LH bud quit charging. Could be the case. Either way, it was 1 year outside the warranty. I would buy them again
I would recommend this to a friend Not happy with it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth buying .the sound is not clear and it doesn’t fit right
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Adam. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla
Crap
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you'd think samsung had a good product, not! One stop work about three months in
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Ty00, thank you for bringing this to our attention! We apologize for any inconveniences this experience may have caused. We would love the opportunity to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth
yuck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.phone in pocket and still was not getting music clearly and cutting out. plus fall out my ears
No, I would not recommend this to a friendLeft bud stopped working after two weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left bud stopped working within two weeks after moderate use. Wouldn't buy again.
No, I would not recommend this to a friendDon't buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are junk! waste of money. After a few months they stopped working.
No, I would not recommend this to a friendThey stop working if u get them light water
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They look good but they short out if they get light wet the right side mic dont work
No, I would not recommend this to a friendNot great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like the product. People not able to hear me correctly. I wasted my money.
No, I would not recommend this to a friendDon't buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they broke almost immediately and I got 3 replacement pairs and they broke too
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Molly, we regret to hear of your experience with these earbuds! We understand how frustrating it can be when expectations don't quite meet. We apologize for any inconveniences this may have caused. We would love the opportunity to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth
Don’t get this item it’s bad at connecting
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t do it to yourself This product is trash and bad at connecting to your phone
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Ybezzy420, we regret to hear of your experience with these earbuds. We apologize for any inconveniences this may have caused. Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01111318/) to an article that will help you troubleshoot connection issues. ^Elizabeth
They keep falling out of my ears. I can't adjust
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't recommend them. The volume doesnt adjust well. They slip out of my ears easily.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Nora, we apologize that this experience has been less than ideal. Thank you for your feedback. ^Elizabeth
Garbage!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 4 days! Returned for refund!
No, I would not recommend this to a friendDisappointed in Samsung.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within a week of owning. buds wouldn’t connect, battery life is not as advertised.
No, I would not recommend this to a friendKeeps breaking becauase of sweat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting for my third pair of buds, these keep breaking I assumed because of sweat. Awful
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Ra450, we are continually improving our products and services, and your feedback is vital to that process. Thank you for being a part of Samsung. ^Elizabeth
Waist of money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work well with Apple phone. Loud machine gun sound continuously in my ear.
No, I would not recommend this to a friendStopped working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the ear buds started cutting off after just two months
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Heather. We are really sorry about any performance issues you may be experiencing with your Galaxy Buds, and would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Over Priced Junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They left ear bud stopped working after a week of using them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. We are really sorry about any performance issues you may be experiencing with your device. If you were not able to return your Galaxy Buds, we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Bad quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting a lot more quality from the earbud. I can't even hear properly.
No, I would not recommend this to a friend