Customer Ratings & Reviews
- Model:
- SM-R170NZKAXAR
- |
- SKU:
- 6347460
Customer reviews
Rating 4.4 out of 5 stars with 8242 reviews
(8,242 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Galaxy Buds True Wireless Earbud Headphones, particularly for their exceptional sound quality, comfort, and long battery life. Many users have praised the earbuds' snug fit and easy connectivity, making them ideal for everyday use. While some users have expressed concerns about the volume and bass levels, the overall positive feedback highlights the earbuds' value for the price.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
No good sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt really like the sound quality of these. They're just ok!
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
No, I would not recommend this to a friendRated 1 out of 5 stars
Low volume
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The person on the other end of the phone cannot hear me with clarity.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Candee, thank you for bringing this to our attention! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/) to an article that will help you troubleshoot the issue. ^Elizabeth
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great for the prixe
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good noice cancelling, very loud crisp and clear, good size, decent battery life, can’t complain
I would recommend this to a friend Rated 1 out of 5 stars
Connection Fails all the time!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Earbuds just wouldn't stay connected to my phone....
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RonW, thanks for reaching out! Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01111318/) to an article that will help you troubleshoot connection issues. ^Elizabeth
Rated 1 out of 5 stars
Not good for me
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don't store music and make my ears twitch, I wouldn't recommend
I would recommend this to a friendBrand response from Samsung
Posted .Hello Smoke, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Rated 1 out of 5 stars
Bad product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good sound hard to settup..... no good I'll like it......common
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Realj, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Rated 1 out of 5 stars
Not good for noisey backgrounds!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The background noise is extremely loud,when using this earbuds!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Not goog
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was not great and I couldn't hear the war buds ring
No, I would not recommend this to a friendRated 1 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product works well but has stopped working after 2 weeks
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello brittney, we apologize that this has been a less than ideal experience. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111319/) to an article that will help you troubleshoot the issue. ^Elizabeth
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Solid earbuds and a decent price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid earbuds and a decent price. If you own a Samsung Device these are really great. You can customize the sound and buttons via Galaxy app. My wife liked the look of the white ones and they do look great in person. They sound good and look great. However they are a little heavy in your ears so you may catch yourself having to correct the fitment from time to time. especially if you are outside.
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had these for about a week as I got sick of the cheap wireless earbuds I got off Amazon and to go with my new Pixel 3a XL. While connecting them wasn't as seamless as it would be on a Samsung (or like when I had an iPhone and AirPods) the Galaxy Wearable app made it easy. Sound quality is excellent as is battery life but since the case doesn't have the greatest battery life I'm still charging the case every 2-3 days but it does give my wireless chargers new life (as the Pixel 3a doesn't have wireless charging) The biggest plus is the connection and call quality. I work at an Telecom uplink facility (lots of satellites and equipment) which wrecks havoc on cellular and Bluetooth signals making it a issues to make phone calls or listen to music with earbuds. I can say that these have remained connected even when I'm in the bowels of the facility where other Bluetooth devices (including AirPods) struggle
I would recommend this to a friend Rated 1 out of 5 stars
Bad for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good don't waste ur money bad quality very bad
No, I would not recommend this to a friendRated 1 out of 5 stars
Not satisfied with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not function worth a crap. Would not but again.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were excellent, good sound and long lasting charge...untill I lost them
I would recommend this to a friend Rated 1 out of 5 stars
Returned
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality while speaking with people. Returned
No, I would not recommend this to a friend- Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
I finally found a pair I like
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought a few wireless headphones in the past year. Some were too big, didn't fit well in my ear. Actually caused major discomfort. I tried "wired" wireless ones, and really didn't like that the wire would drop on side of my neck due to the weight of the mic. I bought these yesterday and am so soooo pleased with them. they fit PERFECTLY in my ears and I don't even notice they are there. They are so lightweight and the sound is great.
I would recommend this to a friendBrand response from Samsung
Posted .Hello dyancarla, we are glad that these earbuds have been such a great fit for you. Thank you for taking time to leave this review. ^Elizabeth
Rated 1 out of 5 stars
Not working properly also not clear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It hang up calls by it self also not clear .
No, I would not recommend this to a friend- Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Very good earbuds.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality on these (especially compared to the previous Iconx pair) is phenomenal! Samsung made the right choice to slap their AKG logo on these, considering the sound. Base is deep and rich without being too overbearing, the mid and highs are also there, giving the vocals a clean and crisp audio experience. Basically, whatever you're listening to, these sound great. There are higher priced models that most definitely will sound better, but for what you're paying for, these do the job quite nicely. The comfort has also been drastically increased from the previous model, where the Icon X were plagued with ear fatigue symptoms, these fit snug in your ear; I could easily listen to these for the rated 6 hour active listening time. The only thing lacking on these is touch controls. Yes in settings you can technically change it to be what you want, but I would prefer to have all the controls in one setting. Swiping down for volume down, up for volume up, touch for pause, etc. All in all these are excellent earbuds, and you won't be disappointed in you buy them, especially in there is a Samsung phone to pair with.
I would recommend this to a friend Rated 1 out of 5 stars
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People I'm talking to don't understand what I'm saying
No, I would not recommend this to a friendRated 1 out of 5 stars
Ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have problems waking outside..f lutter in and out o
This review is from Samsung - Galaxy Buds True Wireless Earbud Headphones
I would recommend this to a friendBrand response from Samsung
Posted .Hello Horatio, we apologize that this experience has been less than ideal. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/) to an article that will help you troubleshoot the issue. ^Elizabeth




