Customer Ratings & Reviews
- Model:
- SM-R175NZKAXAR
- SKU:
- 6400885
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Galaxy Buds+ True Wireless Earbud Headphones, particularly regarding their sound quality, battery life, and comfort. Many users find that the sound quality is excellent, with some even saying that it is as good as when they first took the earbuds out of the box. The battery life is also praised, with many users reporting that they can listen to music all day without having to worry about recharging. Additionally, many customers find the earbuds to be very comfortable to wear, even for extended periods of time.
This summary was generated by AI based on customer reviews.
Not for everyone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was not the best, they did not stay in my ear very well.
No, I would not recommend this to a friendwhen they work its a 6 star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when they work its a 6 star rating but the quality is not that good had to replace twice now
I would recommend this to a friendBrand response from Samsung
Posted .Hello, Nick. If this happens in the future, we would love to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Stopped charging after 6 months.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped charging after 6 months. Bad product from Samsung
I would recommend this to a friendAverage earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are just average & I've switched all the ear plugs and my right earbud slips out often.
No, I would not recommend this to a friendPros and cons
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pro: Good audio quality Con: falls out easily doesn't sit in the ear like the earbuds
I would recommend this to a friendNot compatible with ipod touch and iPad air
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never got to try these as I purchased them to use with my ipod touch, newest model, and iPad air, newest model, but the app, galaxy wearable, says it is not compatible with my devices. I purchased these instead of the bose sport because they are not as bulky but these will be getting returned for the bose sport which are compatible with my ipod touch and iPad.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. I apologize that your experience with the Galaxy Buds+ was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
Not too shabby
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were not bad didnt fit the ear very well so i had to get the better ones which fit amazing
I would recommend this to a friendComfortable, Couldn't stand the sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They fit decent in my ears with lots of tip and wing options, great software feature set, lack luster sound
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Samu, thank you for sharing your experience with these earbuds. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-when-playing-music) to an article that will help you troubleshoot the audio quality. ^Elizabeth
When it works its great but left Bud has issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just received the Buds+ but the left bud starting out works just fine but then it begins to cut out on music and calls though I can still control the ambient settings and touch controls on it but then audio just completely dies. If I leave it I will hear music pop up for a split second and then drops out again like its having communication issues. I will have to return if it continues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JDUB, here is the link to our website where you might find tips and troubleshooting for connection issues. https://www.samsung.com/us/support/owners/product/galaxy-buds-plus If the issue still persisit you can give us a call at 1-800-SAMSUNG ^Samsung Brand Ambassador
It’s ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok earbuds. There not much with the bass. I’m more like bass so I rather have my AirPods.
No, I would not recommend this to a friendLacks features
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the feel. But didn't like the lack of features when compared to the pro
I would recommend this to a friendGreat Color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of buds in a great color. One of my buds lost charge before the other.
I would recommend this to a friendmeh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lacking in loudness you would expect. will leave you wanting more. spend the extra to get a bonafide pair.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Chris, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Just enough bass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion these earbuds are okay except for listening to music. Didn't have enough bass for me.
No, I would not recommend this to a friendUncomfortable and too expensive!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These hurt my inner ears. I ended up going with the other Samsung earbuds.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mspantherina!
Thank you for purchasing Samsung Galaxy Buds+ True and leaving a review here. We sincerely apologize that your earbuds hurt your inner ears. We at Samsung only want our customers' best welfare while using our products. Let me help. This handy link about how to wear your Samsung earbuds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144281904
Thank you for choosing Samsung!
-Remie
- Pros mentioned:Sound quality
Had High Expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lost my earpods, I own a Samsung Galaxy 10. These earbuds are horrible! When I'm doing anything besides sitting still the person on the other end can't hear me. I Missed the return window, but Im going back to Apple Earpods, yes with a Samsung phone. The sound is great for music but not actual calls.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello simone, we regret to hear of your experience with these earbuds! Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/) to an article that will help you troubleshoot the low or poor audio quality. ^Elizabeth
Eeh, not worth the price
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t fit my ear perfectly. I purchased then and have only used them twice or so. By far not my favorites. During workouts it just doesn’t do well and when I am listening to music or just have them on and I begin to smile, laugh, or talk they end up falling out of my ear. I’ve replaced the gummies, but yeah it just didn’t do it for me
I would recommend this to a friendBrand response from Samsung
Posted .Hello. I apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla
microphone not clear
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when wearing for long prior feel un comfortable and microphone not pick up sound so well while talking
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey, Nick. Thank you for the great feedback on your Galaxy Buds+. There were a lot of great points to look into. We are continually improving our products and services, and your feedback is vital to that process. Thank you for being a part of Samsung. ^Kayla
Not the best sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had used maybe 1 day, sound wasn't better than low end earbuds. Not what I expected from Samsung
No, I would not recommend this to a friendEarbud stopped working after 2 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the earbuds failed after just a couple weeks. Went for my gym work, up a sweat, and it started cutting out. Then it seemed better later. A week later the same bud cut out completely. Not happy about that at all. Sound was ok, idea is good, but they need to up the quality on these if they break in just a couple uses.
No, I would not recommend this to a friend