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Customer reviews

Rating 4.6 out of 5 stars with 10001 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy Buds+ True Wireless Earbud Headphones, particularly regarding their sound quality, battery life, and comfort. Many users find that the sound quality is excellent, with some even saying that it is as good as when they first took the earbuds out of the box. The battery life is also praised, with many users reporting that they can listen to music all day without having to worry about recharging. Additionally, many customers find the earbuds to be very comfortable to wear, even for extended periods of time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 480 Showing 9,581-9,600 of 10,001 reviews
  • Rated 3 out of 5 stars

    Over all ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound could be louder and wish you had more control of the eq

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Audio is very low

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these but the audio is very low...otherwise a good product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically the same as the last galaxy buds in terms of design and sound

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Blackx9, we appreciate you taking the time to leave us some feedback about these earbuds! ^Elizabeth Samsung

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Lasted 1 year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted a year and now the volume is super low. Tried all the cleaning and troubleshooting tips online with no luck. Now only option is to send in to Samsung and have to pay for it to be repaired.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bestbuy mislead me about my order, no communicati.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t understand why Bestbuy is communicating with me properly after excepting my payment. I made a purchase that was supposed to be picked up within an hour today, since morning they haven’t yet informed me about my order i believe they’re now closed. I called they refused to answer, I also purchased a jabra and apple airpod pro but they’re not treating me good as a costumer. am really disappointed with the service so far, i’m giving em another chance to contact me about my order tomorrow, if not i will express my grievances on all my social platforms about what is going on. i am really angry about the way they treated me. i’m not even going into detail about the issue i had with a 212 dollar jabra headphones i purchased. Please get my order in bestbuy , am not acting a fool but know that am not happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return due to being defective with with normal use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Galaxy Buds+ True Wireless

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - Galaxy Buds+ True Wireless Earbud Headphones are ok

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Great, thank you for the feedback! We value you as a loyal Samsung customer. ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone is horrible. I have to almost yell for people to hear me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Thank the lawd for geek squad

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning them for 6 months they ended up messing up.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Otakug33k. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buds work great with my S20+ but will not pair with my laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad but apple air pod pro is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Ok with Samsung phone. But, AirPods has better quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not charged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't stay charged like it says in the description

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not so happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My right earbud needs to be charge more often than the left one

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    wish I saved my money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not that great.the Bluetooth keeps going in and out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not working well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    won't sync with my new Dell computer. And they hurt my ears.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed in the sound quality of the earbuds

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Expected a bit more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable in my ear, when doing rigorous work sound gets bad.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right ear intermittently not working. Can I exchange?

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent Overall Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair in 2021. Its now 2024 and theyre still going strong. Sound quality is excellent, charges quickly and still has a long battery life three years in. The case can charge the earbuds multiple times on a single charge. Pretty good blocking outside noise as far as earbuds go, and the ambient noise mode is convenient as well. Definitely buying another pair ones these ones finally go.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Espectacular

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hay mucha diferencia con el anterior samsung galaxy buds

    No, I would not recommend this to a friend