Customer Ratings & Reviews
- Model:
- SM-R175NZKAXAR
- SKU:
- 6400885
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Galaxy Buds+ True Wireless Earbud Headphones, particularly regarding their sound quality, battery life, and comfort. Many users find that the sound quality is excellent, with some even saying that it is as good as when they first took the earbuds out of the box. The battery life is also praised, with many users reporting that they can listen to music all day without having to worry about recharging. Additionally, many customers find the earbuds to be very comfortable to wear, even for extended periods of time.
This summary was generated by AI based on customer reviews.
Decent sound; Don’t stay in ears
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really difficult to keep in ears; they don’t seem to have much ability to withstand any shape movement of your head. Probably would not recommend someone else to purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Kirkpepm, thanks for reaching out! We understand how frustrating it can be when expectations don't quite meet. Here is a link (https://www.samsung.com/us/support/answer/ANS00082785/) to an article that will help you adjust the earbuds for the best fit. ^Elizabeth
Poor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor Quality, stopped working after 3 weeks. I bought these as a gift for my father. A few days later my father tried to exchange with a receipt and was denied because the exchange period was no longer valid. We are in the middle of a pandemic and my father is working extended hours to work in the hospital to do his part & because he couldn’t get in fast enough for an exchanged got denied? Very disappointed and will no longer be a customer. Walmart has better serve compared to this and that says a lot.
No, I would not recommend this to a friendAbsolute junk & fter 60 days, Best Buy won't take!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These suck. This is our third set. Both previous sets had to be returned to Samsung for replacement. Now the right bud of this set doesn't work. No longer returnable with Best Buy and it's been only 60 days! So I'll have to deal with Samsung again - which is frustrating and takes forever! Best Buy: please do your reputation a favor and stop selling this junk! I will never buy these again! Warning: they're junk; don't waste your money!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Mike44nh. We are really sorry about any performance issues you may be experiencing with your device, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Good for a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had them a year. They worked great up until a week ago. They fall out of your ears easily and a week ago the right bud stopped working.
No, I would not recommend this to a friend$25 headphones are just as good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special about these. I found that they were no better than $25 headphones. I returned and would not recommend this product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, HillbillyDeluxe. I apologize that your experience with the Galaxy Buds+ was less than ideal. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not happy with them the quantity of them are ok speech its not clear noise is loud when your speaking price 169.99 it's not worth it will not buy again
No, I would not recommend this to a friendNot as good as AirPods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as the AirPods by Apple. Doesn't block out sound. After one month, one of the buds is not working :(
No, I would not recommend this to a friendNot working as I expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased item to use with a smart TV. the audio volume is too low. either the unit is defective or this item does not work well with a smart TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. We understand how frustrating this may be for you. This link includes steps that can be taken to improve the performance of your Galaxy Buds+. Thank you for taking the time to leave this review. ^Kayla
http://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung-Galaxy Buds
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung-Galaxy Buds+True Wireless Earbud Headphones-Black do not stay in your ears very well. They were heavy and fall out easily.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla
Started great! All downhill from there....
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase May last year. Just passed my 1 year mark and they started sounding like crap and it's gotten so bad now that no matter how much I clean them, the volume is half or less or what it used to be. Never abused them and even kept the case in a rubber shield. Just more crap that's only good for a year..... Might as well just stick to the cheap buds
No, I would not recommend this to a friendSamsung failure buds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second pair. Samsung carries a limited warranty. This pair is defective like the first pair I had. One bud doesn’t work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Mikemel. We would love to look into this further. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Djgdogg
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There were whatever they dont get vary loud like i like it and they keep falling out of my ear when works out
No, I would not recommend this to a friendHorrible Product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a few software updates and just one year these earbuds started fading in volume. As of now, one of them has completely died and will not charge. The other can barely be heard. Horrible lifespan for such a big brand name. There goes 150 of my dollars wasted.
No, I would not recommend this to a friendNot happy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds give off a beeping sound when I'm in the sun after about 1hour they overheat I guess this is a issue with samsung earbuds
No, I would not recommend this to a friendMediocre
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just plain sucks. After 2 generations of Galaxy buds, I gave in and bought airpods pros. Haven't looked back.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these two times and only one side worked so I just ended up buying the sennheisers to not have this problem anymore.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Kyra. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla
Really disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do a quick search on buds+ not connecting both earbuds before you buy. Samsung has really dropped the ball on this. Ordered online, and waited 2 days to receive. Once received, spent half my day online with support and online"fixes". to no avail. left but will not connect to my S20ultra. I'm not happy. Now i have to use a drive up service to return, and no other sets are in stock, so I can't even try another pair. Thanks samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. I apologize that your experience with the Galaxy Buds+ was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
Great if they keep a connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were great for a couple for weeks. Suddenly they wouldn’t keep a Bluetooth connection after a few minutes of use. Deleting the app & resetting the headphones still didn’t make a difference, I sent them to Samsung for service and currently awaiting some kinda resolution. I’ve had multiple pairs of wireless headphones and never them not function so soon. Definitely expect more from Samsung and at this price.
No, I would not recommend this to a friendVery bad connectivity
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a loyal Samsung user. Currently have a note 10 plus. bought galaxy buds plus assuming they would be just as good. NOTHING BUT PROBLEMS! WOULD NOT STAY Connected. Spent two days trying all the online "fixes" that DO NOT WORK! And why would anyone need bug fixes for a brand new "premium" matched product. Do not get your hopes up or waste your time. Took back and purchased Power Beats Pro . Not a single problem.
No, I would not recommend this to a friendI would not recommend it to anyone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my wife. her ears hurts after each call. she said she feels deaf after using them. I spent about $180.00 with 2 years of geek protection on it. it never happend to her while she was using my airpods. they are jus sitting there because I couldn't returned them as the store are closed due to covid 19... now I cant even return them because it's been more than a month now. so sadly we are stuck with them. :/
No, I would not recommend this to a friend