Customer Ratings & Reviews
- Model:
- SM-R175NZKAXAR
- SKU:
- 6400885
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Galaxy Buds+ True Wireless Earbud Headphones, particularly regarding their sound quality, battery life, and comfort. Many users find that the sound quality is excellent, with some even saying that it is as good as when they first took the earbuds out of the box. The battery life is also praised, with many users reporting that they can listen to music all day without having to worry about recharging. Additionally, many customers find the earbuds to be very comfortable to wear, even for extended periods of time.
This summary was generated by AI based on customer reviews.
Poor sound no bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tingy sound with zero bass. Calls were electrical and glitch. Not worth it for the poor audio. Try the Jabra 75’s instead.
No, I would not recommend this to a friendGreat but durance suckkks
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones but every pair I've owned seem to break after a coupe of months 1 earbud goes out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, Mrendon. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Not the best for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall they are good. Had to exchange the first pair after 6 months the right ear got quiet if any sound at all
No, I would not recommend this to a friendNot for iPhone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my iPhone 12 they did not work very well with the apple software purchased AirPods instead
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. I apologize that your experience with the Galaxy Buds+ was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
not worth the purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to buy another pair of wireless ear buds to use in my office/in car driving. i currently own the beats by dre over the ear fitting ear buds and there is not comparison. the sounds quality on the samsung is 1/2 of what the beats by dre ones are and they don't stay in your ear. i was nervous just walking around my house thinking they are going to fall out. disappointed samsung...step up your game.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello lb1515, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
No Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 days after warranty the right ear piece goes out. This is very upsetting, worked perfectly until now.
No, I would not recommend this to a friendSamsung Earbudz6
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were not made for my ears. They fit but fallout very easily.
No, I would not recommend this to a friendGood, But
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They sounded good at first but then the left earbud just loses all of its sound and can only hear the right one
No, I would not recommend this to a friendWould not recommend these to anyone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my moms birthday. Was going to get her air pod pros like I have but decided to get these because she has a Samsung phone. Music sounds low and muffled, phone calls are even worse. voice command is not even worth wasting your time on its terrible. Would not recommend these to anyone, spend a little extra and get the air pod pros the are a thousand times better hands down.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Joseph0211, we apologize for any inconveniences this experience may have caused. Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/) to an article that will help you troubleshoot the audio quality. ^Elizabeth
- Pros mentioned:Sound quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these earbuds! Good purchase, worth the price. I love the blue color.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Chris, that's great to hear! Thanks for choosing Samsung. ^Elizabeth
Not for iOS devices!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not for iOS devices. Many features are not supported for iOS and the battery is terrible. Not worth the money!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Arun, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Keeps losing sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I like listening to music while I work but so I can hear others I only use one ear bud at a time and switch when one goes dead. My first pair the right ear bud started losing sound. Like I could hear it but barely. Now for clarity i rarely set the volume past 30. So I don't think I blow the speaker. I got a new pair and now both go barely past a whisper
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. We understand how frustrating this may be for you. This link includes steps that can be taken to improve the performance of your Galaxy Buds+. If the issue continues, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). Thank you for taking the time to leave this review. ^Kayla
http://www.samsung.com/us/support/troubleshooting/TSG01111323/
Loose fitting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so disappointed that as much money as my husband and I have spent with Samsung products at Best Buy we did not get any refund or a credit towards these buds that absolutely were loose fittIng from the beginning. Unfortunately, my husband and I went away in one came off in the lake and he lost it only two weeks old and they couldn’t helps,us or do anything about it.
No, I would not recommend this to a friendGreat for Workouts
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great for music but not so great while on a call. The sound is not clear while using your phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Grandma, thank you for bringing this to our attention! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/) to an article that will help you troubleshoot the sound during calls. ^Elizabeth
Not Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds were good on low volume but when you increase above 50% there is a distortion in the sound.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, Juni. I apologize that this has been a less than ideal experience. We would be happy to assist you with this. Please reach out to us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
^Kayla
- Pros mentioned:Battery life, Fit, Sound quality
Best earphones I've owned in a long time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, long battery, fit perfectly. The design is top notch fitting perfectly in ear.
I would recommend this to a friend Good sound. Dont last very long
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to do a hard reset after 6 months and replace them after 16 months
No, I would not recommend this to a friendWant new ones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My ear hurt when i wear these for a certain amount of time. Battery life doesn't last long.
No, I would not recommend this to a friendsound was not a good as a normal Beats pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was ok, but phone conversation was noisy, the ambient noise was really bad next to air vents/noise.
No, I would not recommend this to a friendnot so good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.didnt liked the product much , sound was very low . Sound quality was okay for the price.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, Johnwick. We understand how frustrating this may be for you. This link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/) includes steps that can be taken to improve the performance of your Galaxy Buds+. If you are still experiencing issues, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). Thank you for taking the time to leave this review. ^Kayla