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Customer reviews

Rating 4.6 out of 5 stars with 10001 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy Buds+ True Wireless Earbud Headphones, particularly regarding their sound quality, battery life, and comfort. Many users find that the sound quality is excellent, with some even saying that it is as good as when they first took the earbuds out of the box. The battery life is also praised, with many users reporting that they can listen to music all day without having to worry about recharging. Additionally, many customers find the earbuds to be very comfortable to wear, even for extended periods of time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 486 Showing 9,701-9,720 of 10,001 reviews
  • Rated 2 out of 5 stars

    eardphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not very good. they are not confortable and they cancell all noises that is not good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    galaxy ear buds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right ear bud is not working properly after 4months.The sound is too low for the right ear bud.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad quality control

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it's a great product, I had issues with the right buds battery.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not happy at all!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable, lacking the quality that I was hoping for. Nothing that I would buy again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was awful and I returned them. They can’t compete with other options on the market.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Carter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpods ended up being the 2ay to go after I compared them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got these on sale for $80. Had to take them back it has the worse call quality, if your in a environment with only a little sound like a bird chirping it will amplify the birds noises to whomever your talking too as well. Wound uo purchasing the wf-1000mx4, they are a good deal nore expensive but wow worth it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Phil. I apologize that your experience with the Galaxy Buds+ was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Rated 2 out of 5 stars

    Not worth it for the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont recommended this item call drops alot while using these headphones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right bud stops connecting and doesn’t charge all of sudden. My 3rd pair so far with same issue

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Kman. We would love to get more information about your experience so that we can better assist you. Feel free to contact us at 1-800-Samsung. ^Kayla Samsung

  • Rated 1 out of 5 stars

    Disconnected continuously

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should've returned it. Bought two pairs, one for me and anothr one for my wife. 'Luckily' Mine gets CUTS OFF OVER AND OVER AGAIN just after 'No longer Returnable'. Wouldn't buy it again. I'm a kinda Samsung-holic using Z fold2, laptop, desktop, smart tag and many other devices, but this one?? Not satisfied at all!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, Alex. I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing this link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/), with information about your concerns. If you still have concerns after trying these steps, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). ^Kayla Samsung

  • Rated 2 out of 5 stars

    fair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sounds pretty good for music but it lacks voice quality. signal drops here and there.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, i930. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla Samsung

  • Rated 1 out of 5 stars

    Lots of problems!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds Cut out all the time. Bought some for my wife and hers do the same thing. Thought I couldn't go wrong with using Samsung buds with Samsung phones (S8). I have A LOT of Samsung electronics (TVs, phones, sound bars, watches) and I've always been happy with their products. In this case, however...I would NOT recommend these at all.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello JeffandStacy, we apologize for any inconveniences this experience may have caused. Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/) to an article that will help you and your wife troubleshoot the audio quality. ^Elizabeth Samsung

  • Rated 2 out of 5 stars

    These are ok, but there are better ones for less

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds don't fit my ears very well. I've tried all the possible configurations.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Kimmaaay, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth Samsung

  • Rated 2 out of 5 stars

    Static & low volume & tap option not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hear an echo when speaking on my ear buds it was a lot of static I gate the tap options

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Babydoll52, thanks for reaching out! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/) to an article that will help you troubleshoot the issue. ^Elizabeth Samsung

  • Rated 2 out of 5 stars

    Samsung Buds don't fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds would not stay in my ears, both buds kept falling out of my ears.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Walter. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla Samsung

  • Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having interference. The battery doesn't last as specified on product description.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unsecure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like these buds simply because they kept falling out of my ears all the time!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth disconnects phone part sucks cany hear u.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    D

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case popped out and i already lost one and its hasn't even been 30days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No quality sound.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked my wifes apple earbuds they were amazing... I typically dont go for apple so decided to try the Samsung buds+... the difference will defiantly make you sick if you choose the Samsung buds+. Not alot of vibrant sounds... instruments are not well represented.. I took these back sucked it up and bought the apple gen 2 buds.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. I apologize that your experience with the Galaxy Buds+ was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung