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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy Buds+ True Wireless Earbud Headphones, particularly regarding their sound quality, battery life, and comfort. Many users find that the sound quality is excellent, with some even saying that it is as good as when they first took the earbuds out of the box. The battery life is also praised, with many users reporting that they can listen to music all day without having to worry about recharging. Additionally, many customers find the earbuds to be very comfortable to wear, even for extended periods of time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 15,276 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Easy to use. Easy to pair. Sometimes they feel like they are sliding out. Probably just need to change it the soft rubber parts. (Comes with 3 sizes.)

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Fits well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit well and don't fall out of my ear. The sound quality is very clear and crisp. They are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best Yet!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my earbuds. Way clearer than the last generation. The color is my favorite too. Cannot wait to check out more of the specs! Samsung never disappoints...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are an amazing upgrade to the ones I had. Great noise canceling and Fast connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about the battery life, and if they would fall off my ear but so far my experience have been great battery life, noice cancelation is great very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Won't stay in ears longer than 1 min. Unusable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original Galaxy Buds and I absolutely loved them. Everything about them was great. I used them so much at the gym though that eventually the microphone stopped working from the sweat, and I couldn't make phone calls with them which was a problem since my job sometimes requires me to jump in a zoom call when I am not in front of my computer. I got a lot of use out of them so I was more than happy to purchase the newer version. Unfortunately, these newer versions are completely unusable. I don't understand how a company like Samsung, after knocking it out of the park with their 1st model, can release something this god awful. Sure the audio quality is fine and the features are all good, but none of that matters when the earbuds are falling out of your ears literally at least once a minute. I have not only tried all 3 of the sized tips it comes with, but I have actually purchased 3rd party tips that were supposed to address this issue but they did not help. I've tried putting them in my ears different ways, nothing helps. I really wish I could just trade these in for a new pair of the original Buds. Also just to be clear, my wife also bought a pair and she had the exact same problem that I did. I've looked online and if you haven't heard this story yet it appears to be the same problem for pretty much everyone. DO NOT BUY. Galaxy Buds Pro also have the exact same problem so don't buy those either or you will just be returning them for something else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connect & good sounding quality, perfect if on budget & don't want something too pricy.very comfortable in ear also, so inlove with my buds plus!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    My ear bud

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, however they stop working in less then a year

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for sharing your feedback with us, Flor. We always aim to provide our customers with the best experience possible. The Buds2 introduces a new dimension to your listening experience. Enhanced 360 Audio adapts to your head movements, providing a personalized surround sound experience. With Dolby Atmos, movies and music come to life in a dynamic way that standard sound cannot replicate. You'll be surrounded by an immersive soundscape that offers rich details and direction, rather than just simple left or right channels. We hate to hear that your buds are currently not functioning. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. We encourage you to reach out to us at Support so that we can look into what can be done to get this resolved. We look forward to hearing from you! -Kelvin Samsung

  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Samsung- Galaxy Buds 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these earbuds. Easy to take out of the case, stays in the ear, stays charged for an extended period.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound and long lasting battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best buds for Android phones. They have extra functionality if paired to a Samsung phone. They sound great and the batteries last a very long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great ear buds they last for 4 to 5 hours and they are good because u cab use one at a time.They battery life is nice and they fit great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Quality pair of buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and they fit comfortably in my ears. I wear them while working out, while at the driving range and while doing yard work and they have yet to fall out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Figured the last pair lasted for almost 2 years of constant abuse. Upgraded to a new set and am very pleased so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is real good and so is the battery life i can get about a whole day out of a single charge. I love the color too. I am very pleased with my purchase also!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Comfortable and great sound!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung did not let me down with these earbuds. Everything I hoped for and more. Fantastic sound super comfortable and stay in place even when I'm rollerblading!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a good headphone for working out, and these are perfect. Great sound, easy to set up and use, and the case keeps them safe and handy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Better than I Pods!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound and comfortable fit. I use these when working out and running. Battery life last a long time and easy touch controls.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Solid Buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ear buds for the price. I have a last series Galaxy Note and paired immediately. Sounds are good and fit nicely in the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Blue-tiful new Galaxy Buds Plus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Samsung Note 10+ in Aura Glow, and 2 cases from Case Mate. One is red, and I was able to obtain the Buds+ in red from Samsung's shopping site. Then I heard Samsung was coming out with a deep blue color for the Buds+, which matches the other case and the Aura Glow colors. Why this wasn't included as one of the original colors I'll never know! But only Best Buy had the blue color -- it isn't yet on Samsung's shopping site! Thank you Best Buy for not only having the deep blue color, but sending them so quickly! The Buds+ is a definite improvement on the original Buds! Get them at Best But!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great pair of wireless earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a pair of wireless buds and decided to go with the Samsung Galaxy Buds+. Good sound quality for calls and music. Battery life lasted almost 10 hours.

    I would recommend this to a friend