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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 15277 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 362 Showing 7,221-7,240 of 15,277 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase I recommend this to everyone The best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quite satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy these headphones. Got them as a free add on when I bought my Galaxy watch. They sound great. Though they aren't ANC they so a great job of blocking out unwanted sound and do offer an ambient mode for outdoor activities so you can be aware of your surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been great ear buds. The sound quality could be a little better, but it’s decent. Battery life has been great. The charging case as well. They stay in my ears and I don’t feel any discomfort with long wear. I’m using them with my iPhone 12 and have had zero pairing issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I listen to music and watch videos on YouTube and the sound is always crystal clear. Phone calls come in good and the controls are very easy to use. Added bonus is they are water resistant and have a good range. I can still listen to whatever even if I'm 25+ft away from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Galaxy Buds2

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, but horrible durability. Used these things for 5 months and now I have dead galaxy buds that wont hold a charge.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for reaching out, Cole, and for your feedback on the Galaxy Buds2. These earbuds provide a remarkable audio experience with well-balanced sound, exceptional comfort, active noise cancellation (ANC), and seamless connectivity to your phone and watch. If your earbuds are not charging or turning on, it could be related to the earbuds or the charging case. Make sure to use an approved Samsung charger, as unapproved chargers may lead to difficulties. To troubleshoot, try fully charging the case, checking the earbuds for any damage, or restarting them. For more assistance, please visit our "Samsung earbuds do not turn on or charge" page. Remember, Samsung products come with a limited 12-month warranty against manufacturing defects, and you can also consider Samsung Care+ for extended protection and additional support. If this persists, please reach out to us at Support. -Kelvin Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for every ocassion

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy these headsets! Ugh, I'm upset that they are sold out, else i'd buy a second pair. Love the noise canceling and also the background noise adjustments. Perfect to hear your surrounding if you choose that or block everyone around you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The perfect sounding gift.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son on sale and he loves them. A comfortable and nice-sounding pair of ear buds and at a fabulous price to boot. And now, finally, a color that is NOT white or black and actually looks good. The wireless charging case is a bonus, too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. They last a long time. I can use them for my duration at work without recharging them. I have had a weird connection issue for 2 seconds but it reconnects on it's own and it's ok. I was originally hesitant because I thought I would lose them but I haven't yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of wireless earbuds but I have to admit I love these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Buds+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all the color is sharp! This wireless headset works flawlessly with my Galaxy S10+. They are comfortable to wear and I love the fact that they're not so exposed like the AirPods. I highly recommend these to anyone and everyone. Keep your hands free and busy doing other things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these only thing that can make them better is if they were water proof

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. Got these for my girlfriend and she loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many complaints on the sound quality, they aren' t

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My only problem is choosing what color I want haha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a huge fan of the first generation of galaxy buds!! They stayed in my ears, were comfortable for long periods, and sounded amazing!! With the added improvements to call quality on the Buds Plus, along with all the new color variations, Samsung dropped a top notch product!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    What a difference

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had upgraded to these from the Jlab buds because I lost one of the buds and I did not regret my decision on getting these bad boys. The sound is great and they come with different sounds options (I prefer dynamic). They were well worth the price and I got em on sale too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, sometimes uncomfortable in the ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energy Tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer services and i am very happy with my new Earbud.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these mainly for work & I wanted a pair of ear bids that the battery lasted longer than 5hrs. I can only use one at a time at work due to the rules. I love how the app tells the battery life of the earbud & case. In 4 hours of working one earbud is usually down to 85%.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not what I was hoping for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound, but can only connect with smart phones and tablets, not with other bluetooth devices. I was hoping to use, without using my phone, with my Samsung Smart 4K TV, but it only works if I mirror to my phone...with a huge lag. I'll use these, but wish they could link with other devices.

    I would recommend this to a friend