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Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 541 Showing 10,801-10,820 of 12,961 reviews
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, no complaints. I do not like being forced to use 50 characters on a product review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these ear buds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THESE EAR BUDS. I would recommend them to anyone. Love the blue color too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned the Galaxy Live earbuds and bought the buds 2 in hopes that it could replace my ageing earbuds. Unfortunately, it was too big for my ear and kept slipping off my ear.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Meli, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Buds2. If they don't fit right, you can simply swap the earbud tips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Your Galaxy Buds Pro, Buds2, and Buds2 Pro come with earbud tips that are similar to those on the Galaxy Buds and Galaxy Buds+. 1. Flip the earbud tip inside out, and then insert it over the latch at the bottom of the earbud. 2. Make sure to line up the hole on the earbud tip with the latch on the bud. 3. Then, push the earbud tip down to finish attaching it. 4. When wearing the earbuds, there should not be a gap or space between the ear and the ear tip. If there is a gap between the ear tip and the earbud, sound may leak out and the earbuds' performance may be poor. Please make sure that the ear tips and the earbud grooves fit properly and try to reinsert them so that there is no space between the ear and the ear tip. If you are still having performance issues, please try changing the ear tips to a larger size. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Feel free to check out, "How to wear your Samsung earbuds" if you would like more information on how to achieve the perfect fit for your Galaxy Buds2. Let us know if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    New Find Feature is Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice earbuds, comfortable. This upgrade has a find feature through the galaxy buds app which is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my grandson he was very happy with them worked out the way he thought they would

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works, had to replace ones from a year or two ago that finally stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but had to return. Couldn't keep it in my ear, kept falling out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable earpiece listening device. Would highly recommend if other buds don't fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a birthday gift for my son, he loves it. Very good design and functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a gift for my wife she loves them and I wouldn’t recommend them to anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great earbuds for samsung phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a galaxy s10e and these easily might be the best option for galaxy phones. App is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I love them and still uae to this day! Fots well and great sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter and SIL love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my daughter and sister in law. They love it and fraction of the apple headphone cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. They are convenient to carry and they work great. I have no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Monumental

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the original ones .. wanted to see the improvements over the good sound quality of my first pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect product for you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work fantastically and have an easy setup. The touch controls are sensitive but still great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for hands-free lovers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing quality overall . I've had it for a little over 3 weeks now and I'm loving every bit of it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dreams do come true, Marymary! We are happy that you found the perfect earbuds with Samsung. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Hear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a pair and the dog ate them. They worked so good I bought them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds 2021

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that these buds are a little more comfy/seamless from the first original buds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's light and easy to carry, it sounds really good, i just hope that i can make it louder

    I would recommend this to a friend