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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 275 Showing 5,481-5,500 of 15,276 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ear buds. Smaller than the other model. Has great sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfy headphones. Sometimes I forget I'm wearing them. Great Sound, last a good amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but priced too high

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound good but sadly no tnas good as airpods which pains me to say as a doe hard android guy. These can't get wet but sound great. I've already had a warranty claim because the left one stopped. Based on the internet, evidently many people have this issue due to earwax. I thought I was babying them but evidently not. Overall these are ok. It I think they are overpriced for what you get. These should be $79-$99 based on the quality and performance.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love These

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A vast improvement in call quality as well as battery life over the original Galaxy Buds. Highly recommend these!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello JFed, we appreciate all the great things you've highlighted about these earbuds! It's a privilege to have you as a Samsung customer. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my dad and to his surprise he uses them ALL the time…loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hole day battery life, nice on your ear to run or do exercise

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Samsung Rar Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great fit. The sound is excellent. I really love them. Glad I made the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these buds+, it seems each day I get a notification that I have 15% remaining, so I’d remove one bud.I discovered it’s not the buds, but the charging case. I charged it yesterday(3-5-20) then today I have 49%, should I have at least 22 hrs of use from a charge even if it sits without use? I can use the buds for greater than my day’s work without switching buds. Might I have a defective charging case? I’ll consult SAMSUNG first...but I’m loving these buds overall!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. They will not stay in my ear while exercising.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good but not 219 dollar good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a really good product but i feel that you can get something cheaper with same qualities. Very good in general

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great earbuds. Amazing sound quality and so easy to use. Would tell anyone to get these for themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are extremely comfortable. They have great sound and extremely easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    GREAT BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT BUY FOR THE PRICE. LONG BATTERY LIFE, GREAT SOUND QUALITY. USEFUL FEATURES. SNUG FIT.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I am happy with this purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is nice and has an easy way to control functions. I am happy to use it with my note20 phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Buds+ are the best earbuds on the market. Sound quality is excellent and setup is easy as can be.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Julie

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my earbuds. It is clear convenient, cute & it is a must have item esp w/wearing mask, tangle free.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Don't fit in my ears

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I normally love all things Samsung, but these don't fit snugly in my ears like the Buds+ did, there's no wings to keep them anchored and I find myself never using them because the fit is so unreliable.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Jilz, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds2 aren't fitting correctly in your ears, you can simply swap the earbud tips and/or wingtips on your device. It will help ensure they remain comfortable while providing the best sound and call quality possible. Please take a moment to review, "How to wear your Samsung earbuds" to learn how you can achieve the most comfortable fit for your ears. Also, we recommend using the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Please let us know if you have any questions for us after reviewing the resource provided or if you would like any further assistance by reaching out to Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Hmm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation could be better. It should work the same on Apple phone as the android but I still use it on my iPhone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4/5 buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buds Wish that the sound cancelation would work better though.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung buds have a great sound and are very comfortable

    I would recommend this to a friend