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Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 12,961 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    samsung galaxy buds plus

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best earbuds i have at the moment! fits in my ears perfectly. bud live/pro not so much. highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Wonderful Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones!!! Would highly recommend, I am a runner and I use them and they fit great with the occasional slip

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    No more random disconnects during calls

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice step up from the original Galaxy buds if you liked the galaxy buds the + is a huge upgrade to sound, controls and call quality!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works, but has problems.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for a while (3 months)then right ear button started to have limited functionality. Would let me answer but nor disconnect calls. All other functions continued to work. Checked software to make sure I did not disable that feature, still no luck. Would recommend for sound and ease of use, but the above mentioned problem is an issue, not sure if it is isolated.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Pappy!

      Thank you for purchasing Samsung Galaxy Buds+ True and leaving a review here. We sincerely apologize for the inconvenience that this issue may have caused you. We at Samsung only want our customers' best welfare while using our products. Let me help. Sharing with you this link about the call feature of your Galaxy earbuds:

      https://www.samsung.com/us/support/answer/ANS00078132/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144252778

      Thank you for choosing Samsung!

      -Remie Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it this product is the best is what i was waiting when i got it no complint i wanna buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung earbuds works great. The sound is very good. The quality is good. I will recommend them to my friends

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are awesome good sound good bass, and the microphone works great good quality very clear

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good. Feature rich.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great except sound quality. It's not bad, I just prefered a different earbuds for sound. Great features. Comfortable fit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall sound is good and have not had any issues. Still trying to understand app as it's something I haven't been able to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the third pair I've bought (third brand as well). The other two were inexpensive ama*on brands. I had issues with the right buds not staying in my ear well. Add that they had tiny lights that were disturbing in a dark room. When another reviewer said that the touch on this pair could be locked, they had my attention. Being a side sleeper, I was having issues with unintentionally pausing with the other pairs. These stay in and I don't have to worry about pausing music when I lay down.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A good budget pick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement for my Master and Dynamic MW07 Plus earbuds after they went kaput. I really didn't want to spend $250+ so I decided to try these out since I have a Galaxy phone. Set up with my phone was simple with the Galaxy Wearables app. The app does a really good job with laying out all the controls you need (equalizer setting, ambient listening mode, custom tap commands, etc.). When I first put these in my ear, the standard size tips were too small. No problem, Samsung provides a larger size in the package. While the larger size fit, it still did not provide a great seal. I think this is because the rubber tips are very flimsy, and flex too much. This is where things started to break down. My first listen to music was not great. The sound was tinny and the bass was almost non-existent. I switched the equalizer to the different settings, and settled on "Dynamic" which made it sound much better (I recommend always leaving it on this setting). At that point I was starting to like the sound, until I moved my jaw. The seal created by the tip loosened, and the depth of the music was lost. I twisted the earbud back in and got that decent sound again, but it only lasted a few minutes before I lost the seal again. So I found myself in a constant cycle of having to tighten my earbuds every few minutes. Not very enjoyable. Even when the earbuds where in, the sound wasn't the best. Decent, but nowhere near what I got from the M&D's. I'll be returning these to get something else.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, Alrobmoe. I apologize that your experience with the Galaxy Buds+ was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift; awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these so much, I bought some as a gift for my guy who is also delighted with the comfort, convenience, and sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones, they actuallt stay in my ears and they dont hurt my ears like the air pods i had.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for music

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds!! I especially love to listen to music on these. Much better sound than earpods

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I work retail plus my coworkers like to call when I'm on shift for miscellaneous talk so it helps keep my business lowkey

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. You can hear everthing great. Voice is clear on the other end. Love the color as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I loved my pair so i bought one for my son for his birthday. Confortable design and great features.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Tammy Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all the earbuds I have purchased the fitting in the ears are outstanding!!! I absolutely love these!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first pair of earbuds. They fit perfect! The range isn't the best (when I walk away from my device); however, the sound quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful ! Bought these for my sister birthday gift She loves them so much, she doesn’t even take them out of the box

    I would recommend this to a friend