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Customer reviews

Rating 4.6 out of 5 stars with 10001 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy Buds+ True Wireless Earbud Headphones, particularly regarding their sound quality, battery life, and comfort. Many users find that the sound quality is excellent, with some even saying that it is as good as when they first took the earbuds out of the box. The battery life is also praised, with many users reporting that they can listen to music all day without having to worry about recharging. Additionally, many customers find the earbuds to be very comfortable to wear, even for extended periods of time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 467 Showing 9,321-9,340 of 10,001 reviews
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was good the fit was good and they work well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does what it’s supposed to accomplish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. It does what it’s supposed to accomplish.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Over it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these less than a year ago. I have went back into the store because they dont work. Ive never damaged them at all. I use them when Im working. Ive tried everything. I went back to the store and they said I had to contact Samsung because I had them less then a year its a,manufacturing issue. Well of course I cant reach anyone. So im out of my money without no help to be fixed. Not happy at all!! I pressed ONE STAR and it added two. Another glick!! Now its two days over my year manufactures warranty. Go figure.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good service and product pickup service!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, no major issues.....................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great time for talking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it because it gives me a longer talk time with ease

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There are fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great airpords Perfectly for work use I love them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as expected quality with samsung waterproof.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great if you have money to throw away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't fit in ear properly. Wore bud to gym it pop out unable to find earbud. Unable to replace earbud. Had product less than a month. For that 2 stars FYI sound was great for the two weeks I had earbuds

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Soso

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hang up the phone, there is always a sound of current

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Justin, thanks for reaching out! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/) to an article that will help you troubleshoot low or poor audio quality. ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    Ear Buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are ok for a while..have had them less than 2 years and only use them about an hour a day for 5 days a week and the Left Ear bud is draining really fast..already have updated them and still no change.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Dan3!

      Thank you for reaching out to us. We genuinely appreciate your taking the time to let us know of your concern about your Galaxy Buds+ True. We are so sorry that one of your buds is draining fast. Let me help. Sharing with you this link on some charging tips to maximize your earbud's battery life:

      https://www.samsung.com/us/support/answer/ANS00078081/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144223466

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 4 out of 5 stars

    Thanks Samsung.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Samsung for another Great product with the Buds+.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! Could be anbkt louder but i still love them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup with YouTube video. Great sound qualit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup with you tube video. Great sound quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for hands free!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for when you’re working out or grocery shopping!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, but had to return three pairs due to the left earbud drastically losing sound. I loved these originally, but this is a known issue that Samsung has not yet addressed or fixed.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. I apologize that your experience with the Galaxy Buds+ was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Rated 4 out of 5 stars

    Best earbuds I’ve tried

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, even though it’s so sensitive to touch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Item has good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not deep bass like the Sony's but has good clarity

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great but then one of the buds went completely quiet as if i turned down the volume of just that bud, hasnt even been close to a yr since i purchased these, so i got no value out of my headphones.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only con is they tend to fall out of your ears

    I would recommend this to a friend