Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 10001 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy Buds+ True Wireless Earbud Headphones, particularly regarding their sound quality, battery life, and comfort. Many users find that the sound quality is excellent, with some even saying that it is as good as when they first took the earbuds out of the box. The battery life is also praised, with many users reporting that they can listen to music all day without having to worry about recharging. Additionally, many customers find the earbuds to be very comfortable to wear, even for extended periods of time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 478 Showing 9,541-9,560 of 10,001 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Dont buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was good but it came off a bit quiet. Also the left one went almost completely quiet. I checked online and its a common issue. I tried to return it a few days later and missed the cut off and wasnt able to return or exchange, even though the warranty lasted a year

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Christmas gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes a purchase is for a gift as in this case. A review by me is not possible.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear bud

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    April of 2022 will be 2 years the right ear bud quit charging.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear bud

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They slip out of my ear from Time to time at first hard to adjust

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if I am not using the buds correctly or if they are just too large. They fall out my ears, they hurt after being in my ears a couple of hours, I have tried the different sizes of the attachments but they still don't fit securely in my ears, The buds do have a good sound but I cannot fully utilize them. I am disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Work pretty good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work pretty good but I don't see the difference between these and the regular buds.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well, although sometimes the connection is poor when making phone calls.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad product. None of the ear tips fits and keeps falling off my ear

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still early

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still cant get good comfortable fit and the touch pad is slow to respond at times

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but with flaws

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality but developed a buzzing noise in left earbud after 6 months.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Me and the Galaxy just aren't in tune

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No way I could get these to sit in my ear comfortably. They would fall out just from simply walking. The first pair i bought had a bad right driver so I had to return them and got a new pair but I could not live with them constantly falling out so I returned them ( again).

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great look and very comfortable.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking ear bud but the sound cuts out on the left ear bud when I run and walk.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s great until it’s not

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds worked great for a few weeks, then the sound starting dying in the left ear and it is probably half as loud and the right one. Yeah they work fine still but it isn’t great. Through reading other reviews online this happens quite a bit. So just be wary. You might not have a problem but it is something that happens.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Gdgatlin, thank you for bringing this to our attention! Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/) to an article that will help you troubleshoot the issue. ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    Solid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for those looking for a true wireless headphone experience.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for the feedback, Fredward! We appreciate you for choosing Samsung! ^Kayla Samsung

  • Rated 2 out of 5 stars

    Charging Issues

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this product. Purchase the earbuds for my mom for Mother's Day and 2 months later the left earbud stop charging. We can't get the left earbud ti charge. It stays a 1% no matter how long it's been left in the charging case. I will definitely be exchanging these earbuds.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. We are really sorry about any performance issues you may be experiencing with your device, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 2 out of 5 stars

    It's pretty. But not good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air phone is not staying in my ears and I have normal ears. The first time I used it, it fell out of my ears into a pan of water n stopped working. I was hoping I would like it, but I honestly dont. I have to constantly b fixing it in my ears and each time I touch it it stops playing. I have to constantly b tapping it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not very happy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry the white galaxy buds that I got very much disappointed me with 2 weeks my right one went completely low in volume lower than my left one. I went in switched for the blue those over all haven't givin me any issues and I am very much now content with them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works so far. hope they last longer then the others

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Sams, it is always great to hear from a loyal Samsung customer. Thank you for taking time to leave this review. ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    Just ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not keep them in my ears, didnt matter what size I changed too. Also really heavy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty Decent

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best pair of wireless headphones I've had, but pretty decent.

    I would recommend this to a friend