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Customer reviews

Rating 4.5 out of 5 stars with 15275 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy Buds+ True Wireless Earbud Headphones, particularly regarding their sound quality, battery life, and comfort. Many users find that the sound quality is excellent, with some even saying that it is as good as when they first took the earbuds out of the box. The battery life is also praised, with many users reporting that they can listen to music all day without having to worry about recharging. Additionally, many customers find the earbuds to be very comfortable to wear, even for extended periods of time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 353 Showing 7,041-7,060 of 15,275 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously owned the first gen. Samsung earbuds and these blow those out of the water, no more charging case issues, better sound, and a more sleek design. Only negative I have is while running, if they get sweaty they tend to slowly fall out of your ears and you have to keep pushing them back in. Overall, 9/10 recommend buying.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Favorite Headphones!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite headphones, this is 3rd pair I am purchasing because they are so good and its nice to have an extra pair at the house. Sound quality is great. I still have a hard time using the earbud to swipe to next song but its easy to pause them and turn the volume up and down.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    S10+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, clear sound, good fit and good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel in some moments that they are going to fall

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Liked the Buds but had problems with them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for myself( 7/6) since I wanted to see how these were and had a award certificate that I had to use. Didn't use them a whole lot initially since I was using a different set that was wireless but the ear phones were connected to each other by a wire. SO I had a flight to AZ and they performed as intended. But lately I had the left bud dropping out so you wouldn't hear anything. It would connect for about a minute and then disconnect. Battery was fully charged. Samsung wasn't much help since I had already done every thing that they told me to do. Tried to take them back since the web site said you have until 8/5 to return and they told me it was past the 15 day window ( SHOULD be a 30 day window!) but that they were covered under warranty. Ended up sending them to Samsung for repairs so we will see how long that takes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great buds, good charge life, OK sound quality (not Bose). Be aware though that if you do certain activities, HITT, Punching bag, etc, they may fall out. I can see where they may be easy to lose if you where in the woods trail running and they fell out. Other than that, love them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound long battery use nice rechargeable case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    in general

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the headphones are perfect for me so have no complaints

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    It's good buy once you turn up the volume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You first have to increase the volume before you can really enjoy them and on Samsung devices you have to go into the sound settings to increase the volume because they have it set on low and they do that for hearing protection but I can't really hear it so it took me 30 minutes to figure out why it wasn't working

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a mobile tech, and was in need of a wireless headset to take calls while working. A coworker recommended these. I like that you can use them one at a time while the other one charges. Good sound quality. Callers can hear me pretty good with minimal background noise. And grate sound when listening to music in between calls.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got them and love them. Use everyday at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ear phones looks trendy but to start the call wirelessly it is little slow

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but battery life and fit could improve

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally found the earbuds for me.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve searched high and low for earbuds that are comfortable for my ears. I usually have to return them due to ear pain. When I purchased these I told myself these would be the last pair that I try. However I was surprised when I put them in they felt different right away, but I wasn’t convinced just yet. The following day I took them to work and wore them for 11hrs no pain. Only thing I changed on these was I put on the smallest tips they provided. I used the medium size ear hook ring it fit nicely in my ear. For me that’s an A+ on comfort. Next sound, the sound could use some TLC, it’s a bit anemic and for me the eq settings in the app really didn’t do much. However this is not a deal breaker for me I listen to podcast, the radio and some music and the sound was good enough me. Next the look, I love the look sleek and classy. Lastly the controls , I’ve found the controls to be ok not the most responsive but I find this to be true with a lot earbuds that use touch control. It’s not horrible just not the most responsive. I really like the earbuds overall for the comfort alone, not sure if they will be as comfortable for you but they work really for my small ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Doesnt fit in ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good quality but they keep falling out my ear

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,


      Thank you for reaching out to us. We sincerely apologize that your Galaxy Buds2 keeps falling from your ears. I understand how important it is to ensure that your buds stay in place and not worry about them slipping.


      Please visit this link on how to wear your Samsung earbuds properly:
      https://www.samsung.com/us/support/answer/ANS00082785/


      Also, you may visit our youtube video for some adjusting tips for best fit:
      https://www.youtube.com/watch?v=Tz0SsORiO-E


      Should you need more assistance, you may reach us via the following for immediate support:

      1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      2. Facebook Messenger: http://m.me/samsungsupport
      3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


      Reference Number: 1144210155

      Thank you for choosing Samsung. Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were birthday present for my 14 yr old grandson. He LOVES these things. He's into computers and takes several online classes plus likes to listen to music at the computer. He described all the things these earbuds can do that I was not even aware of when I bought them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Earbud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but battery doesn’t last very long alil frustrating

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Buds 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought these for my daughter and she loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ear buds very easy to set up and use would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product but not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds are comfortable, but I cannot find a fitting that stays in my ear when moving. They are easy to connect and the sound quality is really good. Battery life could be better. They need to add an alert when battery life is low, or provide battery status each time you use them .

    I would recommend this to a friend