Customer Ratings & Reviews

These work really well. I use them when I run, and haven't had a bad experience yet. If I put them in wrong they can hurt my ears when I take them out, but thats definitely on me and not the headphones. Would buy again for sure.

I have had several versions of the Samsung earbuds. And this one is probably my second least favorite. The Buds2 stay in better than the more expensive Buds Pro (which is my least favorite due to fit). But I have to say the range on the Bud2 is the worst of all the ones I have had. One thing that I really don't like is that the case is glossy white. And the graphite is grayer than I thought it would be. I wanted black, but that color is only available with the Pro (which again didn't fit as well). And I have tried all of the advice from Samsung on the fit, but it didn't change anything. Bring back the IconX model!! That was the best.

They are lightweight and sounds great. I love the ability to wireless charge the case. I had the ear piece fall out of my ear a few times. I just had to make sure they are my ear correctly. Only complaint is wish they had a water proof rating.

Really love jt this is the best thing i ever bought

Took a bit to get them to sound good. Hadt to put bigger ear tips and wings on and after finally getting them positioned just right, they sound decent. Hard to adjust in he ear while listening as I keep touching the control pad and the ambient sound adjustment is nice.

very very nice. bought as a xmas gift for my wife.

Great headphone. s

Really love these earbuds, they have great sound quality and charge fast. However, they don't stay on my ears, but this is a struggle I have personally with all earbuds as I have quite a few ear piercings.

I bought these for my husband and they are fantastic. The Bluetooth connection is seamless to Samsung devices and other devices too. You can use these to talk on the phone. Other people are unaware that you are not using your phone. Great buy!!

These were my first set of ear buds, and wow! Sound is great and really like the ambient noise feature! I can go for a walk and still hear my surroundings. I used to walk with only one wired headphone in but now I get two in and wireless!

Really nice earbuds! I received these with a phone purchase

Battery life is awesome both the case and headphones but jist a lil uncomfortable if you wear it for very long and i guess this problem is mostly with all the wireless headphones other than that i am very happy ! X beats user

This is my first pair of wireless ear buds, I usually prefer the over ear kind because of the comfort. But these are surprisingly comfortable. They do not fall out when running or walking around. The shortcuts are cool and they look better than airpods to me.

I did a lot of research between these and the Buds live and decided to stay with the Buds life just because it was the latest. Besides that I highly recommend these since I've tried them working outside near highway and inside a building.

I rated poor not because if the product but because of best buy and the way they handle this situation....So I love technology and I always try to keep up with the latest and greatest... However one of the main things I keep and mind is that is not perfect so with that being said I put some type of insurance or protection warranty in all my products that I purchase. Not just from best buy. So when I purchased the buds plus I got the black standard and opted in insurance at time of purchase. Then I decide I lived them so much I wanted to get the exclusive blue color that best bad had to offer. Ok so I did the return got the blue ones but could not add the insurance back. I was told at that time by the manager who was very helpful and still helpful today.. However I was told that eventually I would be able to add the insurance and that best buy was working on a sku because they haven't made one yet for the blue ones to be added. Needless to say I was told even after my return period I would still be able to add.. It has since been a month and the nice manager at the store is continuously working with upper management so I can still add. I think it's poor business practice to sell a product that you choose to cover cannot be covered when you was told that it would be. Tho I understand thru theses times a lot of things are delayed but after a month I should have some type of update and I have not. Luckily my buds plus are still working fine but in the event something happens I still have no coverage. Best buy Corporate.. Please do better because thru this experience I will go else where if I want to purchase anything like my headset going forward. Other then that the product is awesome and I will looks forward to purchasing from a different source in the future... After I use my gift card.. Mind you I was reimbursed in the gift card until they could add my coverage which seems it will ner happen.

I was skeptical at first to get these, because I mean, those little things will fall out of my ear. But - to my surprise, they actually feel good and stay in. I am now wearing these when mowing and have big clunky ear protectors on. Yeah, they stay put. Much better than my last neck-hanging-ear piece. I'm fairly impressed with the sound quality so far and the ability for it to easily pickup my talking without yelling. They are connected to my MS Surface for use during Teams calls and also my Galaxy S9+. The 'missing 5-star'. I would give these 5-stars, but there are two things that bug me. 1) battery life is low after a full day of Teams calls 2) around 30% battery the call quality start to drop and cut in and out. But I can live with this since the case is also a charger and I just keep them in there when not in use. All in all - well worth the investment.

The sound quality is great, but the problem is that the earbuds constantly fall out of my ears. I have tried all three sizes of ear tips and none of them fit perfectly inside my ear : ((

Better than airpods................................

Great earbuds. For connectivity, it was super easy to set up and connect to my IPhone. One issue I have with it right now is when I am running hills, the volume turns down on its own?? Not sure why but that is why I gave it a four star.

Thank you for price matching! That is why I got two.