4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy Buds+ True Wireless Earbud Headphones, particularly regarding their sound quality, battery life, and comfort. Many users find that the sound quality is excellent, with some even saying that it is as good as when they first took the earbuds out of the box. The battery life is also praised, with many users reporting that they can listen to music all day without having to worry about recharging. Additionally, many customers find the earbuds to be very comfortable to wear, even for extended periods of time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 384 Showing 7,661-7,680 of 15,276 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love Samsung products!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these about two weeks ago and they have been the best set of wireless earbuds I've had thus far. I am loyal to Samsung and because of the performance of their products, I always will be.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful Music

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg!! I love these earbuds. They are the best. I kinda don't like the atmosphere noise that you can hear when you don't have music on but I guess it's necessary for safety.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good quality poor design

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good, but fall out frequently. I lost one after two weeks while on a hike. So disappointing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello AngelaT, we appreciate you sharing your experience with us and your Samsung Galaxy Buds2. We are happy to hear you enjoyed the audio quality of your device. The buds would have come with additional ear tips in different sizes to help with the fit of your device. You can also do a fit test while wearing the buds and connected in the Samsung Wearables App. You can also use the Find My Buds feature of the device if you do happen to drop one and can't locate it so long as the device still has battery power. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound and fit!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit great and the sound is super clear. The ambient option allows me to control when to be aware of my surroundings without affecting music sound quality and when to just zone out and stay in my own world.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like these. People say they can hear me on calls and the sound quality is great. Integrate very with with Samsung phones. Funny how these are a few years old and still top rated buds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Excellent battery life

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last 10.5 hours per ear piece and another 6 hours charge in case. Only problem is during sweaty workouts they can fall out of the ear. Comes with interchangeable ear mounts but I have tried them all to no avail. Perfect for desk work use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Buds are def a +

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fits perfectly in my ear. I love the mystery of people wanting to know what kind of earbuds I have in my ear. This is better then those oh soo common airpods!! Galaxy buds are def out of this world.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Galaxy buds

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using these for 7 months, and they a nice pair of buds. Battery life is good you can probably get at least 2 days without charging with heavy use would recommend when they go on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    easy to pair

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my son. He has multiple Samsung devices. As soon as he powered them on, they connected to his Galaxy watch and phone. Didn't have to do much but turn them on and enjoy. Sound quality is very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They work.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought just to listen to music and then someone called me and they worked for answering the phone too. They paired with no problems, worked flawlessly and the sound was great. I highly recommend these earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless earbud

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this earbud and I use my Samsung phone for my work, and iPhone for my personal. I could wear this earbud and talking for almost an hour without any problem, not only the sound quality but also the fitness on my ears.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Ipanda49, we're happy to hear that these earbuds are working well for you! Thank you for being a part of the Samsung family. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I have ever made, I use these for work and fun, they easily connect between my laptop, phone, vita, they're incredible especially when you can hear what's going on in the background

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    These Samsung earbuds are okay for stationary usag

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the Samsung earbuds because I am a big fan of the Samsung Note phone. I am on the go and they are great when I am mobile and on a meeting. I run and do physical trainning 5 times out of the week and find that I have to constanly make sure the are secure in my ears which is a nuisance. I also have tiny ears and even with the smaller accessories I have to make sure they stay put. The sound quality is good for me, but I do find if I'm moving around a lot they will jump in and out of connection. Like I said previously for those of you who remain stationary these are good earbuds, but for those who are physically active they can be a nusiance.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Sound!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can clearly hear the true rich tones of the musical instruments as intended by the artist! Also cool little feature of the Samsung App which gives You better control of the audios dynamics. Highly Recommend! =o)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my wife. She has a Samsung phone and it paired extremely easily. Very light weight and comfortable. Also it has qi wireless charging capability. The sound quality is good as well as talking on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sounding buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually liked the sound of the Galaxy Buds a lot. Only problem is the ear tips and wing tips didn't keep them in my ear so I had to return them. Got tired of adjusting them. They'll be perfect for someone. Maybe if they had ear hooks.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Nittone, we apologize that your experience with these earbuds was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth Samsung

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung Buds

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime new Samsung headphones come out, I get them right away. They're reliable and portable and have a good battery life. You buy Samsung brand you're buying the best always.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Fix the fit and volume controls Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Clunky controls. No way to control volume beyond phone volume button except pressing and holding right earbud. You can't control volume from Galaxy Wearable app. Well, while working at my desk I only have my left earbud in, so that is not convenient. Earbuds constantly feel like they are falling out. When you go to adjust you accidentally adjust the volume constantly. Small and sleek case however, and connected easily to phone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Earbudlover!

      Thank you for purchasing Samsung Galaxy Buds2 True and leaving a review here. We sincerely apologize that you have some issues with your earbuds. We at Samsung only want our customers' best welfare while using our products. Let me help. Sharing with you this link on the touchpad commands for your Samsung earbuds:
      https://www.samsung.com/us/support/answer/ANS00078137/

      Another link on how to optimize your sound experience with your earbuds:
      https://www.samsung.com/us/support/answer/ANS00086163/

      Please check this link to help you use your buds properly:
      https://www.samsung.com/us/support/answer/ANS00082785/

      Another way is to use buds sleeves for a tight fit.
      https://www.samsung.com/us/support/answer/ANS00087422/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144329003

      Thank you for choosing Samsung!

      -Remie Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung Earbuds and love them. They are sturdy, comfortable and stay in the ear. Additionally, they I hear very well with them and they announce incoming calls and texts. I highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound. Great product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great along with several nifty in app features. This is perfect for my needs. The passive noise isolation is great, and does not look like i will be needing active noise cancellation any time soon.

    I would recommend this to a friend