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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Galaxy Buds+ True Wireless Earbud Headphones, particularly regarding their sound quality, battery life, and comfort. Many users find that the sound quality is excellent, with some even saying that it is as good as when they first took the earbuds out of the box. The battery life is also praised, with many users reporting that they can listen to music all day without having to worry about recharging. Additionally, many customers find the earbuds to be very comfortable to wear, even for extended periods of time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 396 Showing 7,901-7,920 of 15,276 reviews
  • Rated 3 out of 5 stars

    A little annoying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds do not automatically connect or disconnect when removed or replaced from the charger. I have to manually do it. Other than that, they work fine.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Still good in 2021!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade if you're coming from the original galaxy buds. Sure it may not be the loudest pair but if you love the form factor like I do then you should pick these up!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a birthday gift for my youngest daughter, she sent me the link and asked for them for her birthday. She loves them, the battery lasts all day during her work day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good earbud but had issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving average rating because i had connectivity issues with them. When they worked they sounded great and felt comfortable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Super clear sound, bass is light though.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the first buds that stay in my ear. The sound is super clear but the bass is not heavy. I need to adjust the source if it has an equalizer. Otherwise it is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to run. I used to have the ones with the wire. But it stopped working so I decided to get the ear buds. What a great purchase! I should have made the switch a long time ago.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Sound is awesome and the option for ANC or ambient sound is a plus... The fact that they are lavender is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item as a gift forbmy daughter. She is very happy with them. She plays a lot of sports and they fit comfortably in her ear without falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Wireless Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they hold battery life pretty well. i like them, but dont love them. i cant have both in my ear i dont like the echo and dont feel the noise cancellation features work well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They may be great, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing, however there are some drawbacks... I found out today that some people, including myself, are allergic to the materials used in their construction. There are a few articles and forums with users getting itchy ears or even ear infections due to the nickel that is used in the charging ports. It's unfortunate because they do work very well, and I know someone that has no issues with them. But just be aware when purchasing them that you may also get a allergic reaction.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are awesome. My wife uses them for listening her eBooks, and prefers them over the Sony over the ear headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good quality sound, love the size of the earbuds. Very sleek and small so they don't fall out of my ears. The case as well is very small so easy to keep in your pocket with other items.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simply AWESOME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for about 1 month at this point and I can not say enough about how much sound comes from these! Even mowing the lawn I can hear them at half volume just fine. Just buy them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice and easy to use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ear buds. Bass isn't that great though. I like that these can be connected via bluetooth to my windows laptop. It'll stay charged for quite a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! They sound good but not so good with phone calls. It seems like the person on the other end can't hear me very clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing sound and battery life!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my workouts. Work great in the gym! Stay in place well no matter what I'm doing. Great sound quality and battery life compared to the original Samsung Galaxy Buds I also own.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as they were on sale and thought they would be a compliment to my new S20 FE phone. They work great. Very comfortable. Great sound. I would recommend these.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Failed in short period of time

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked great until they didn't. One of the buds started screeching. I quit using them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello SandraM, thank you for your feedback on your Samsung Galaxy Buds2. We would be happy to assist you with the feedback you mention experiencing with your earbuds. We have a great article available online to help you titled "No, low, or poor audio quality on Samsung earbuds". Without knowing how long you've owned your earbuds, we also have the Samsung Support Team available to review any additional options available to resolve this with you. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 3 out of 5 stars

    Buds 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didnt sound as good as I'd hoped and they were not very comfortable to me. Not a good fit for me.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha DarrellE, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. We strive to provide the very best products with superior functionality on the market to our customers. We would love to hear more about what your expectations are in regard to the audio quality of the Galaxy Buds2. Without knowing these expectations and without being able to ask you any follow up questions to clarify what you have shared with us; I recommend reaching out to Samsung Support if you would like any additional assistance. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful Sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds beautiful and it has the feature that allows you to hear your surroundings at the same time although if your music is up to high it drowns out the outside noise

    I would recommend this to a friend