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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 427 Showing 8,521-8,540 of 15,276 reviews
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker blows out when you use them too much, makes ears sore

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Agraham, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Buds2. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds2 don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Check out, "How to wear your Samsung earbuds" for some more helpful tips and tricks on getting the most comfortable fit for your ears. We also recommend using the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Please also take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your audio quality. If you have any questions for us afterward or if you would like any further assistance, feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones for working out and daily use never had a issue with them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality of these and they are comfortable in my small ears. Samsung should keep this design.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far ao good, no complaints, haven't used them much though.great connectivity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We'll See

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first set if ear buds. Since I'm not familiar with any other brand or type or how long a charge should last, I can only say that I bought them based on the positive reviews and I like them so far. I bought them because I will be traveling in a few weeks and new phones no longer include wired ear buds. The true test will be how they perform during the flight and how long they hold a charge. Hence the reason for the 4 stars instead of 5.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones. Noise cancellation so you can heat the music clear and take phone calls.

    I would recommend this to a friend
  • Cons mentioned:
    Grip

    Rated 2 out of 5 stars

    Samsung ear buds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear bud Stop working/ high pitched sound. Ear buds and case too slick…hard to hold on to

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Speechless!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off I use this for my iphone, and let me tell you.... it's AMAZING. Fits in my ear perfectly and connects to my iphone pretty fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Color buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color buds, goes well with Samsung phones. Also got it at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You neeed them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title says it all best buds hands down your missing out of you skip out in the buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair a few months ago for my daughter. They were so good I had to get a pair for myself. I use these daily and often.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Get the app for it and can change a difference in volume and sound eq. Got them on sale for 90 so good deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent but not great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these hoping for a less expensive alternative to AirPod Pro's. While the sound is decent I feel the sound quality of my AirPods is far superior. I'm not sure if it's a flaw of the product but I notice with these Galaxy buds I could hear myself "in my head" with a noticeable echo. I understand this has something to do with the ambient noise cancellation but even when that feature wasn't turned on I couldn't get used to the echo effect. While these did allow some customization via the iPhone app I didn't feel it made any noticeable differences.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BEST earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the Best earbuds I've ever owned. Pairing with samsung devices is easy and the galaxy wearable app is very easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounding buds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds are great. Sound is the best on earbuds. One down fall is when you sweat the buds do get lose in your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Fits comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung Galaxy Buds2 for my mom. She said they fit nicely in her ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pefect Entry Level!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless headphones are amazing! If you are looking to get into wireless buds without breaking the bank, then these are for you!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Fit better than I pods but not at all water resistant. One splash and it was done. They also won’t replace just one

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    I love these ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds they are more than what I were looking for they could be a little louder but I probably don't need them to be louder lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of buying the wired earbuds only for them to last about 3 months. My son convinced me to invest in these. I am glad that I did.

    I would recommend this to a friend