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Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 436 Showing 8,701-8,720 of 15,276 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very good earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have been a Samsung fan. Great quality, battery life is awesome, case is compact and sleek, and comfortable to wear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works, but has problems.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for a while (3 months)then right ear button started to have limited functionality. Would let me answer but nor disconnect calls. All other functions continued to work. Checked software to make sure I did not disable that feature, still no luck. Would recommend for sound and ease of use, but the above mentioned problem is an issue, not sure if it is isolated.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Pappy!

      Thank you for purchasing Samsung Galaxy Buds+ True and leaving a review here. We sincerely apologize for the inconvenience that this issue may have caused you. We at Samsung only want our customers' best welfare while using our products. Let me help. Sharing with you this link about the call feature of your Galaxy earbuds:

      https://www.samsung.com/us/support/answer/ANS00078132/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144252778

      Thank you for choosing Samsung!

      -Remie Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Samsung Galaxy buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these new wireless earbuds. They are stylish and comfortable. The sound is wonderful. And the color is great! Affordable also!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing set of headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clean sound, dope bass, and comfortable. You can lock the touch pads and sleep with them on. Probably not recommended though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    No more random disconnects during calls

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice step up from the original Galaxy buds if you liked the galaxy buds the + is a huge upgrade to sound, controls and call quality!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful creation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than Beats and the airport. Used to own them, but samsung is way better especially all its functions in the app.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    You should get it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say its really nice earbuds , and its easy to connect and function

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest headphones. iPhone 12 Pro Max user here. You can download the galaxy app and change the settings on them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are really great. Very clear and awesome to have. I don't normally like ear phones but these are great and comfortable.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Funny, we’re so happy that you’ve found the perfect earbuds for you. Thank you for being a part of the Samsung family. ^Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall sound is good and have not had any issues. Still trying to understand app as it's something I haven't been able to do.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good. Feature rich.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great except sound quality. It's not bad, I just prefered a different earbuds for sound. Great features. Comfortable fit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A good budget pick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement for my Master and Dynamic MW07 Plus earbuds after they went kaput. I really didn't want to spend $250+ so I decided to try these out since I have a Galaxy phone. Set up with my phone was simple with the Galaxy Wearables app. The app does a really good job with laying out all the controls you need (equalizer setting, ambient listening mode, custom tap commands, etc.). When I first put these in my ear, the standard size tips were too small. No problem, Samsung provides a larger size in the package. While the larger size fit, it still did not provide a great seal. I think this is because the rubber tips are very flimsy, and flex too much. This is where things started to break down. My first listen to music was not great. The sound was tinny and the bass was almost non-existent. I switched the equalizer to the different settings, and settled on "Dynamic" which made it sound much better (I recommend always leaving it on this setting). At that point I was starting to like the sound, until I moved my jaw. The seal created by the tip loosened, and the depth of the music was lost. I twisted the earbud back in and got that decent sound again, but it only lasted a few minutes before I lost the seal again. So I found myself in a constant cycle of having to tighten my earbuds every few minutes. Not very enjoyable. Even when the earbuds where in, the sound wasn't the best. Decent, but nowhere near what I got from the M&D's. I'll be returning these to get something else.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, Alrobmoe. I apologize that your experience with the Galaxy Buds+ was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The BEST!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Galaxy Buds+...the best sound and you can customize them in the app...I love these buds! Sorry better than Apple EarPods

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're great! The sound is crisp and clear, the buds are very comfortable, and the setup is a breeze. Great color, too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first pair of earbuds. They fit perfect! The range isn't the best (when I walk away from my device); however, the sound quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are awesome I extremely love the battery life and everything that you can do with your Samsung galaxy device .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fit very comfortably

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work better than the previous ear buds. It seems like I get longer play time with them. Would definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work well! Use them on my motorcycle and they stay in and fit well in my helmet

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bumping

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! This is my second set since i lost my first one. And the red is amazing!!! Definitely recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound,light weighted. Really like the option to be able to find an ear bud in case you don't remember where you left it.

    I would recommend this to a friend