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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 437 Showing 8,721-8,740 of 15,276 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Excellent I love these! They are everything and more. The only thing I hate is I didn't own them sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing watch

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it almost a month ago and I’m so happy to have it there is a plenty of features and easy to use…

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to fall out of the ear easily when moving around such as walking

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there MichelleY, thank you for your feedback on your Samsung Galaxy Buds2. We value the fit of your buds as much as you do on a daily basis. If you haven't done so already, we recommend trying the additional ear tips in a larger and smaller size to help with the fit of your device. We have a great article on our website "How to wear your Samsung earbuds" to ensure your device is placed in the optimal location. Lastly, you can also do a fit test while wearing your earbuds in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SAMSUNG BUDS

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Samsung Buds have really great sound with good balance of Bass and Treble.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Better than Before

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great but you have to get the correct size ear plugs for these to work. If you you will hate them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing color but not so great with Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing feel and loved the color, just wish they could have better compatibility with Apple devices. If only I had a Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great fit and sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These don't fall out of me ear when exercising and they sounds great. I had an issue with one not pairing and had to return the first set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best earbuds I’ve ever owned. They even went through the washer and still worked. The bass on them is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    At par with Apple air pods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Samsung Galaxy Buds are in any way no less in quality then their biggest competitor the Apple air pods. Easy to use anywhere

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't sound as good id hoped and weren't very comfortable.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings DarrellE, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Without knowing what your expectations may be regarding the audio quality of the Galaxy Buds and without knowing what you may be experiencing with your device, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Galaxy Buds+ - Blue

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds! I upgraded from the first Samsung Galaxy buds to these and am glad I did. The sound is a lot clearer!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for workouts

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are awesome. Got them on sale and may buy a second pair they are great for workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these earbuds, easy to use. Once paired to my samsung phone it tells me how much battery is left on the case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earbuds ever!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds ever, I kid you not!!! The microphone feature is so cool! You won't regret this purchase, please try it out!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Did it right with these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, easy to set and use. The sound is very good and be able to set them to hear surrounding sounds is pretty cool

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great heaphones for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great especially if you have a samsung phone. Connects quick to device and has a long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous version of these buds and decided to upgrade. I'm so glad I did! These are amazing and the charge last much longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    earbus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! They are my first pair that i have ever had. The color is the best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are some of the best earbuds I've ever had for the price and the quality of sound these provide

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these earbuds. Cancels out outside noise and let’s me hear just my music. Highly recommend these.

    I would recommend this to a friend