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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 447 Showing 8,921-8,940 of 15,276 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    my headphones are excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds have good sound quality. The only problem is that the buds won't connect to my watch without my phone like the old version did

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earbuds, great sound, low profile. You can customize the touch controls to your liking.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    love these ear buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these ear buds! great sound and the battery last about 10 hours (yes I tested them) on a single charge!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect earphones, they dont fall out of the ear when working out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get them to work correctly with my iPhone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Brandadio, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2. Your earbuds can connect to Bluetooth devices for streaming music or making calls. You'll get the best experience when using the Galaxy Wearable app on your phone or tablet because you'll have full control over your music. Some features won't appear in the app unless you've already connected the earbuds at least once. iPhone 7 or later with iOS 10 or higher using the Galaxy Buds+ or Galaxy Buds Live with the Samsung Galaxy Buds app support: Streaming music, Making calls, Ambient sound, Touchpad controls, Battery status, Equalizer sound controls, Find My Earbuds, Restarting or resetting your earbuds, and Checking for software updates. Notifications, Gaming mode, and Spotify integration are not available on iOS. Keep in mind that there are a few differences between the earbud types. On iOS devices, the Samsung Galaxy Buds app is compatible on iPhone 7 and later running iOS 10 or higher. The Galaxy Buds, Galaxy Buds2, Galaxy Buds2 Pro, and Galaxy Buds Pro are not compatible with the iOS Buds app. iOS devices using Galaxy Buds, Galaxy Buds2, Galaxy Buds2 Pro, or Galaxy Buds Pro: There is no app support for the Galaxy Buds, Galaxy Buds2, Galaxy Buds2 Pro, or Galaxy Buds Pro with iOS products, but you can pair them with Bluetooth to stream music, make calls, and use touchpad controls. If you would like more information on connecting your Galaxy Buds2, check out, "How to connect your Galaxy Buds." Without having more information available and without being able to ask you any follow up questions to clarify what you have shared with us; I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sound for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound for the price … I like the fact that you really can’t hear anything while you have them on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice setup for a truck driver. I haven't had any issues so far. I can hear my phone calls clearly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for teen and older

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic headphones with state of the art easy controls. My son loves them so much he convinced me to get a pair

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great headphones. Clear audio when listening to music and taking calls. Microphone is great. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good bass and loud plus its noise canceling really good when youre in public

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They block out background noise and the audio/microphone is very clear. You can use one or both and they fit comfortably.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great. If you like having your hands free with the best sound during calls this is perfect for you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    OMG these are amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these buds they are extraordinary! The battery life is long... and it is soooooo freeing to not have wires!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice luxurious color

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my sister and she loves the color and how they sound.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Perfectly timed samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these sept 1st of 2020. The worked excellent. Super happy with them however just a little over their warranty (1yr) period they started to give issues. The volume became REALLY low and not matter what I did it not fixed. I searched all over the internet and tried everything. They are unusable. So, good job Samsung perfectly timed with the end of your warranty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Peaceful music

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality for the price is an amazing value. My father-in-law loves his ear buds.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're ok...they're not as loud as i would've hoped...not all that comfortable to my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    In heaven

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    music to my ears. I love how the earbuds still allow you to hear your entire surroundings, even with the music on.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds. Only one I buy. Theynfit comfortably in my small ears without any problems

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ít really good! I use it all days and no problem with its battery. So far it good looking and easy fix my ears

    I would recommend this to a friend